Parkway Auto Body, located in Nutley, has been a trusted choice for collision repair in Essex County for over 60 years. The business prides itself on high-quality service and a people-first approach, prioritizing customer safety and satisfaction. The team, including friendly customer care associates and knowledgeable estimators, guides clients through every step of the repair process.
Customers have consistently reported great experiences at Parkway Auto Body. They appreciate the courteous and efficient service from the front desk staff, who are patient in answering questions and addressing concerns. Many reviews highlight the thorough explanations provided about the necessary repairs, as well as the prompt communication regarding repair updates.
The shop is known for its timely service, with repairs often completed within the estimated time frame. Clients have noted that their vehicles not only look new after repairs but are also returned clean, inside and out. Parkway Auto Body also facilitates seamless coordination with rental car services, making the process convenient for customers.
Overall, Parkway Auto Body is highly recommended for its exceptional customer service, quality repairs, and professionalism. Many customers express their intent to return for future needs, emphasizing the shop's commitment to delivering a positive experience.
Easy to make an appointment via insurance portal for repairs. People that worked in the front office were welcoming and informative, and provided frequent updates about the status of repairs as they were ongoing. Were easy to reach by phone and text. Work was done quickly and efficiently and for fair price.
September 2026
After damaging my car a week ago and waiting on insurance claim etc. my car was finally towed to Parkway auto in nutley. What an amazing staff. Hannah took care of everything from repair estimate to my rental car ride. Very professional and CLEAN auto body shop. I’m so glad my insurance company is networked with Parkway... read full comment
September 2026
Great communication and repaired my vehicle in a timely manner and looks amazing. Would recommend to anyone.