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October 2023 by Hannah S
Unreliable. They never answer the phone. I suggest going to another branch.
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August 2023 by S Haq
Terribly slow processes.Courteous staff.Need more people, especially on weekends.
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May 2023 by Gianth Reyes
I have a TD BANK closer to my house but I prefer to come to this one. The people here are kind and well knowledgeable and always resolve any issue that I have. Highly recommend this Branch For All Your Banking Needs!
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May 2023 by mark aspili
Not very convenient when deposited a check a 6 business day hold
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April 2023 by Prisca Lamarche
The service I received from Mr. Roberto Rodríguez was excellent, precise, friendly and very professional. I explain everything. Very satisfied with his work, I highly recommend him and the bank
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March 2023 by Stephen Desiderio
Been trying to call bank for over 2 weeks. Never answer the phone. Complete clown show.
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February 2023 by george rudawsky
Very helpful staff helped me locate missing transactions.
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December 2022 by J
When u walk in the bank, its fine. You accomplish what u came for. Cons: 1. Most of the time ATM machine is not working.2. whenever I try to call the bank, no one answers the phone!?
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December 2022 by Leidilin MedranoDiaz
HORRIBLE customer service, every time something is wrong from computer system problems to poor customer service skills.
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April 2022 by Lori De Rosa
I have been a TD customer for over 20 years and this store used to be great. They made a complete staff change during the pandemic and it has become the worst store I have ever been to. Now I am just trying to make a simple telephone call to ask a question and they keep picking up and immediately hanging up. The average person these days don't have time for nonsense! Every time I go there, they are completely understaffed. TD correct this situation, I'm sure the general employees don't appreciate being bombarded either!
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January 2022 by Angelo Leks
girl behind desk told me she couldn’t give me a new card and had to wait for the other representatives cause she had somebody waiting in line after me. when i have gotten cards from the front desk plenty of times. i don’t have time for my bank to lie to me and be lazy.
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March 2021 by Alex Alexandre
I’v been banking with TD for over 5 years and I have never received great customer services like how I got from the Nutley branch. The employees are super friendly and nice and helpful. The manager Mrs Bernita Mims-Harewood was extremely help she went out of her way to make sure I was taking care of. I highly recommend this branch. It’s my new personal favorite.
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January 2021 by Joe Lydia
Horrible. First everyone was rude. Second I was there trying to get a new debit card due to a purchase being made that was fraudulent. The girl that helped me closed the WRONG card. She closed my PERSONAL checking account card AND my Joint account card. She didn’t understand and didnt ask to verify. Now I have to wait 10+ days to get a new card in the mail. They dont even answer the phones EVER. Worst location I ever been too. Horrible service. Incompetent employees. TD bank on Kingsland ave in Nutley is far superior.
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January 2021 by Janelle Isaacs
Been banking with TD for some years. Customer service is impeccable and I feel so welcomed every time I go in to bank or even over the phone. Bernita Mims-Harewood makes a point to make sure I am always satisfied.
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June 2020 by Mike V.
I can't believe that this many people still don't have online banking! I realize that there are instances when you need a visit to the bank , hence, me sitting in the drive thru line. Everyone has sat at home for 3 months, you could've got the TD app and figured it out by now. Seriously though, I love this bank and the friendly service.