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March 2024 by BALLZZ
Horrible experience I have tried to call them so many times but obviously they do not want to do repairs. I have been a customer at this location for over ten years and brought many motor homes here before the new management and owners took over. They do not pick up the phone. They will not answer the phone. They will not return your phone calls. I highly recommend everybody. Start looking for another place which I'm sure half of you already know.
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March 2024 by John Salter
I first purchased an RV from this location in 2007 but was interested in upgrading my RV to a new model that represented my current needs. I learned that it now was owned by Alpin Haus, staffed by excellent individuals and upgraded in everyway. My experience, finding my new RV, negotiating a deal, trade in of my past purchase, all satisfied my dreams and expectation. I recommend a visit to their showroom and chat with their staff to see if your dreams can become reality.
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February 2024 by Jess McDougall (Jess McDougall)
Extremely welcoming, pleasant, and knowledgeable. I couldn’t have had a better experience purchasing my camper. They make you feel so special when you walk in and see your family name on the tv. Everyone there is so kind.
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January 2024 by CC Afton
They go out of their want to please a customer
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December 2023 by Matthew Frank
Alpine Haus was able to get me in for service in a timely manner. They also explained all the repairs needed as well as emailed the details and quote for the repairs. They are efficient with communication in regard to updates on the repairs for the camper and when it was ready. I will continue to use them for all my camper repairs and maintenance.
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December 2023 by R M
Alpine Haus of Oakridge: As I mostly rely on their Service dept, I so appreciate Brian and staff, always professional, reliable, and most helpful!
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December 2023 by Virginie B
We had a wonderfull welcoming from all AT this office.Amy is very hepfull. Chris is the best if you to check your RV, he is very fair, trustfull and patient.All staff member are full of kindness.I would recommand at 100% this place.Thanks again to everyone
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December 2023 by Nena Medina
Professional service
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December 2023 by Nancy Hayenhjelm
Customer service is 10 out of 10. They are helpful, considerate and very nice.
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October 2023 by Catherine Lucas
SERVICE CENTER: The employee Michaela is kind and communicative, but that doesn’t make up for the poor work the techs did.I had 3 major service needs; dinette, bedroom window, and dinette large window. Dinette is completed with some reinforcement. The bedroom window leaks still slightly but better than before. Lastly the dinette window had a slight drip I asked to have repaired. The tech decided it should be replaced, after waiting a month and a half for “parts to come in” the “new window” leaks horribly now. The window has dents and dings in it - clearly not new. Michaela at the front desk with another man (not sure of his name) reassured me the window is new, it had the head tech’s approval, he explained to me how the the window was installed and yet, it is now leaking with 90% more water than it initially had. Also, the slide is completely uncentered.Do not waist your time or energy. If you are full time, you will be disappointed and maybe even put yourself in quite a pickle, like me.
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September 2023 by Ken Schoene
I would recommend visiting Alpin Haus if you’re interested in a camper RV or Motor home. They will happily answer any questions for you about their products and most importantly they will not pressure you into buying which is a very good quality to have.
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September 2023 by Patrick Mullen
Alpin Haus is among the most professional and courteous of any companies I have ever dealt with. They do it right and are a breath of fresh air when it comes to customer service in todays world. They truly care about their customers. They have regularly gone above and beyond for us as new RVers and new customers. From sales to management to service and technicians, they are a wonderful group of dedicated personable and friendly individual. I HIGHLY!!! Recommend and commend them.
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September 2023 by Nancy D
All the people that we talked to at the dealership were incredibly helpful throughout the entire process. We had done a lot of research and have heard from so many other people how their various dealerships were so difficult to deal with. We did not find that to be the case with AlpinHaus AT ALL! From our initial conversation to the trailer being delivered to our home, the process was easy, enjoyable, and I can't stress how helpful and nice these folks were to us.
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September 2023 by JustinChrist Isathief
Dealt with the GM Justin in his previous business, used cars. He stole thousands of dollars from me and never provided a title for the vehicle I purchased. Would definitely suggest staying far from any place he is involved with. Hopefully he’ll be in prison soon from the over 150 fraud and theft charges he’s currently facing. Shame on Alpin Haus for employing such an unethical person.
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September 2023 by Thomas
Alpin Haus, Oakland, NJ has a good service team who consistently work with their customers to get work done quickly and accurately. We didn't purchase our coach from them and they treat us no different than if we had. As a result when we're ready for our next coach Alpin Haus will be at the top of the list for consideration.
