About Ray Catena Lexus of Monmouth Service & Parts
Ray Catena Lexus of Monmouth Service & Parts Center ensures a carefree Lexus ownership journey. The service department is reliable, professional, and trustworthy. Customers report excellent customer service and describe the staff as very nice people, kind, patient, and very straightforward. The factory-trained technicians understand the vehicle inside and out, providing services like oil changes, tire rotations, and washing the car. Many customers state they will go nowhere else and highly recommend this place to everyone, with one noting there is no place like it in New York. The experience is consistently praised, with customers feeling well taken care of and appreciating the staff's efforts to make life easier. The service is described as excellent and super, with efficient service that can have customers in and out within an hour.
Class act service department. From check in to check out they were fabulous !
September 2026
Niko in customer service went the extra mile for me. He more than just answered all my questions, he took the time to look up the vehicle VIN # for an out of state car which I am in the process of purchasing from another dealership & scheduled a pre inspection!
January 2026
Great Service! Grant G. has always taken good care of me and my SUV. Thanks for the extra effort. See you next when its time for the next service work.
