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August 2024 by Maryalice Thomas
Plum was outstanding. Friendly staff, wonderful assortment of upscale items, well priced pieces.
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July 2024 by Dahlia Nichols
Always find something beautiful and inexpensive
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May 2024 by Peggy Moss
I updated this review!! Read further...
This place is a gem! So many great things from clothes, shoes, jewerly, and purses. I was really impressed by all the sizes being so organized! I didn't have to dig through clothes to find my size. I now have a new place to shop! The ladies in the store were fantastic and so helpful.
BOY, WAS I FOOLED! I LEFT STUFF FOR CONSIGNMENT AND NEVER HEARD BACK. I even came back multiple times to remind them I left stuff and got nothing. Plus, I had express brand new with tags, DSW brand new boots I was selling and they didn't want. I get it if you are full but it was cuter stuff than what was in there. Haven't been back.
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March 2024 by Galloway Girl
Zero stars, Consigner beware! They put out your items for 60 days and then you have to make an appt to pick up your check to see how ridiculously low they price at. They tell you if your item is priced lower then $ 50.00 they donate it . I brought several items to them and asked where the 3 items that didn’t sell where? She replied , I don’t know, but you can look for them on the sales floor . I found my 3 items and brought them up to the counter and one particular dress was a Philosophy by Alberta Ferretti with tags bought at Bergdorf Goodman.it was priced at around 30 -35.00 dollars , couldn’t believe my eyes.I said I would like to take the dress back , and her reply immediately was , “Well … you can’t consign with us anymore” I said , No problem!, just let me have my dress back , and she gave me back my cashmere sweater from Vince that was priced at $ 50.00. I said I just want the dress back , you can keep the sweater and the other item and she refused . We have to donate them was her reply if we do this for you we have to do it for everyone. Really?!? When I questioned her pricing her reply was “ Well, Vince is a good brand” I replied , it’s a nice brand, but you obviously have no idea about designer brands! Yikes! When I brought my items in for them to accept the women remarked how beautiful the dress was and not to worry if it doesn’t sell it will no way be priced lower then $ 50.00 so I will be able to take it back . The store is packed with merchandise and I don’t understand her insistence on donating every item if it’s something the customer wants to take back , Very Suspicious!
Beware of this business , I wish I would have read the reviews before I went there. Zero stars….
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February 2024 by Karen C.
Please be aware of this business! It's not worth the trouble! There is no consistency regarding the contract terms (if you can even get one)!! My items were in perfect condition some new with tags.. boxed designer leather boots and bags.. ( she sold for peanuts!) How ridiculous! She has no conception of what things are worth! The owner told me you can take back anything that hasn't sold in 60 days then she change it to 90 days! Nobody there is on the same page! It was also told to me that I can retrieve my unsold items under $25 after the 60 or 90 days?? It's impossible to reach these people as they are only open 3 days a week and nobody other than "Mary" can help you unless it's a purchase.. ??? I finally got the chance to go back to this out of my way consignment shop to pick up my unsold items under $25, but wait - Mary changed it to $50 without any notice to me and probably others! Therefore she donated it ALL to charity? She screamed at me saying it's in the contract!!! Again there was NO CONTRACT!! This woman is the most unprofessional , rude business owner I have ever dealt with! Her constant excuse is her internet isn't working, the computer is down, constantly giving you the run around! That's why she doesn't have contracts! She'll sell your items before you even get a print out and there is no way to check what date it was sold and for how much money? She is extremely unorganized. I would never go back to this place again! Beware of a scam! Zero stars!!
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December 2023 by Veronica Batiz
I’d give zero stars if I could. Multiple times I tried purchasing a jacket from a rack labeled “50% off” but the woman told me it was misplaced and full price. She even tried to jokingly say “for you, it’s definitely not 50% off” without even looking at it first. The service they offer is terrible, not friendly. Idk how they’re still in business, especially when they make up their own prices half the time. Good luck
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January 2023 by Jodi M.
I give them less than a 0 and here is why... I went to Plum one week ago today. I saw a pair of ski's and ski boots asked the price they didn't know... they said they would get back to me... they did. I told them I would like to buy them and that I would be there on Thursday since they don't open on Monday Tuesday or Wednesdays. I left a voicemail on Tuesday asking a question about them and never heard back from them. I was literally on my way out the door to go pick them up and I saw a missed call from them. I called them right back and they told me they sold the skis and boots this morning. They are 100% the most unreliable and unprofessional business I have ever dealt with and I will never be going back and will let all my friends and family know not to shop there.
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November 2022 by Trudi D.
I have bought several items at Plum and have always been treated very well. When I need help someone is always ready to assist me. I recommend that you visit Plum, whether you need jeans or a gown, a purse or a pin. They just might have exactly what you need
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October 2022 by Arlene D.
Attempted to help a friend who is going through difficult family medical issues. She had consigned multiple high end items with this shop in September, and wanted to retrieve them. She wrote up a directive, naming me her representative and authorizing me to retrieve her items on her behalf, as well as securing payment for items already sold, and for how much, which I gave to Mary. She was quite rude, and advised me she didn't have time to do it then, (which I didn't expect) and advised me to return the end of November to retrieve the items. This occurred last Friday 10/21. I told her end of November was unacceptable the items needed to be returned sooner. She gave me an appointment for today at 12:30. I showed up at 12:30 & she wasn't there, and the person working there knew nothing about a scheduled pickup. I sat & waited for her and she showed up about 1:15. When I approached her she completely ignored me. I advised her that I was there for the scheduled 12:30 appointment as she directed & she told me she didn't have time so nothing is ready. She further advised that she wouldn't talk any further with me until she received legal advice. While I was waiting for her to show up I looked all over the store & it appears that all of my friends merchandise had been removed with the exception of 1 pair of timberland boots. Needless to say this isn't over, but be forewarned that this business does not exercise ethical business practices and consign with plum consignment at your own risk.
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October 2022 by Amanda Parks
I am so happy I decided to stop in today! I ran in hoping I could grab a quick necklace, yet left with a pile of clothes for myself, random gifts for family members, and four necklaces (lol). Mary was so helpful and nice to talk to. She gave me my space to look around on my own but was there to help when I needed it. Also.. the summer sale they’re having right now is INSANE. I can’t even believe the deals I just got. They have a few racks in the back with shirts, bottoms, cardis, dresses ect for $1!!! I usually never write reviews but I just needed to share this.
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October 2022 by Amanda Please
I am so happy I decided to stop in today! I ran in hoping I could grab a quick necklace, yet left with a pile of clothes for myself, random gifts for family members, and four necklaces (lol). Mary was so helpful and nice to talk to. She gave me my space to look around on my own but was there to help when I needed it. Also.. the summer sale they’re having right now is INSANE. I can’t even believe the deals I just got. They have a few racks in the back with shirts, bottoms, cardis, dresses ect for $1!!! I usually never write reviews but I just needed to share this.
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July 2022 by Stephanie M
The owner only takes clothes for the season were in but when she says it didnt sell and its still the same season.. you cant find it in the store and she claims she MIGHT have donated it. Its a business and she acts like she doesnt keep track of things. I agree with the other review. I dont think shes honest. She accepted 12 items and could only account for 5.
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December 2021 by Melissa Poulin
Love this place! Great designer items, good prices, and kind people.
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November 2021 by Nicole P.
Disgusting way of business. Gave them two expensive high end dresses with tags. Was not told they would "donate" the clothes. They call me months later to say it was donated. I don't even believe it was. Owner was extremely rude on the phone disgusting behavior and a scam! I love small businesses but this business is disgusting. I'm so upset with my experience.
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June 2021 by Cristina Benson
Not a trustworthy consigning experience. Do not put your items in this shop owners care- you’re better off donating yourself or selling on Poshmark. Everything I brought in was “donated”. How not one item I brought in sold many of which were brand new with tags is odd but I have no way to prove otherwise.
