Staples in Oakland, NJ serves millions of customers, from entrepreneurs and small businesses to remote workers, parents, teachers, and students. It provides essential printing, shipping, technology, and recycling services. The printing department is frequently described as top-notch, reliable, and professional, with fantastic and great customer service. Staff are noted for accepting challenges, displaying a great attitude, going beyond normal support, and accommodating needs quickly even during busy rushes. However, the quality of service can depend on who is behind the counter. Some users report that user-operated copy machines are often inoperable. The store is praised for its convenience, offering Express services, Happy Returns, Amazon returns, and UPS shipments. While a loyal customer base appreciates the amazing savings from rewards programs, a noted issue is that prices have gone up significantly over the years. Post-COVID staffing can also be spotty, and some services can tie up otherwise helpful staff. Overall, it remains a key location for working and learning.
Product and service availability with personal help of friendly helpful staff.
July 2024
Staples has been a good fit for my personal and business needs. The staff at the Oakland store is helpful and friendly.
June 2024
I came in with a toner refill issue and the rep was able to help find the right product I needed . I was happy to have someone knowledgeable about the printer toner solutions
