Staples in Oakland, NJ serves millions of customers, from entrepreneurs and small businesses to remote workers, parents, teachers, and students. It provides essential printing, shipping, technology, and recycling services. The printing department is frequently described as top-notch, reliable, and professional, with fantastic and great customer service. Staff are noted for accepting challenges, displaying a great attitude, going beyond normal support, and accommodating needs quickly even during busy rushes. However, the quality of service can depend on who is behind the counter. Some users report that user-operated copy machines are often inoperable. The store is praised for its convenience, offering Express services, Happy Returns, Amazon returns, and UPS shipments. While a loyal customer base appreciates the amazing savings from rewards programs, a noted issue is that prices have gone up significantly over the years. Post-COVID staffing can also be spotty, and some services can tie up otherwise helpful staff. Overall, it remains a key location for working and learning.
I use this location 3 to 4 times per month. The staff is very knowledgeable and their printing section does a great job. I have noticed some people come into the store and give the employees a lot of crap not a fan of that at all these people work hard and they get things done and the store typically has everything you... read full comment
March 2026
The employees are very helpful and professional . I would recommend my friends and family to use this Staples.
March 2026
Mark and Yonathan were incredibly kind and took care of all my business needs! They were very knowledgable and helped guide me in the right direction when it came to getting proper marketing material for my businesses!
