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April 2025 by ESTHER J.
the worst post office ever. extremely unprofessional and unreliable. I wish I could give zero stars. 😮💨
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February 2025 by Debra Bower
My post person decides whether or not they are going to get out of the truck. I have the mail app was supposed to get mail the last three days they came down but just kept driving I’ve complain multiple times on this just to get a shrug and it doesn’t surprise me. So obviously it is a problem why isn’t it being handled.
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February 2025 by Ayşegül Çetin
Extremely Unprofessional Service – USPS Needs to Investigate This Office
I had a very disappointing experience at the USPS Oakland office last week. I went there to drop off some packages, but the service I received was completely unacceptable. The woman at the front desk, who handled my packages, was extremely unprofessional, she did not speak a single word, ignored my questions, and maintained a sarcastic expression throughout the interaction. Her behavior was abnormal and made the entire experience uncomfortable.
Concerned about the service, I called the office later and spoke with Manager Sam, who assured me that he would follow up. However, he never called me back. Now, when I try to contact them again, they are not answering. This level of unresponsiveness and lack of accountability is unacceptable.
I will be filing a formal complaint with USPS Headquarters because there is clearly something wrong at this location. Until USPS takes action to address these issues, I do not recommend this office. If you need reliable service, I suggest going elsewhere.
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March 2024 by K M
This office continually ignores scheduled package pickups. Today our mail was delivered when it was clear out, but the package was left behind… and was consequentially left in the rain by the time I got home. Unbelievable how lazy our carrier is. The box literally 2lbs, but she can never be bothered to actually honor the scheduled pickups.
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December 2023 by T F
Passport renewal. Two gentlemen here were terrific. Oakland is the best post office around.
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December 2023 by Danton Alip
I inquire in Oakland postal office this afternoon , 22nd of November 2023 to hold all my mails and my wife starting November 28 through December11 , 2023 since we will out of town, I was informed we could not be accommodated due to reason postal service do not allow It ; is this True, never heard of it all my Life Please help .Mr, and Mrs, Danton A. Alip. Of 14 Mountain Lakes Rd. Oakland New Jersey 07436
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October 2023 by Mark Stoddard
They do give accurate change when buying a stamp with $100, but they do not respect the first amendment or surv-AI-Lance. They also lie and record you after stating that recording is a federal offence.
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October 2023 by M Asim Qamar (Asim)
Its a post officeNice clean and simple
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September 2023 by RACHEL K
All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.
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August 2023 by Reen
Very nice!!
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June 2023 by Raquel Perez
I just want to recognize John for his amazing service. I’ve brought my 3 children to complete passport applications over the last two years in Oakland. He’s such a polite and kind person, who always has a smile and exceeds my expectations of costumer service.
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March 2023 by Ardiana Fusha
Worst Postal Service nasty workers including the lady she’s extremely rude and disrespectful.
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October 2022 by John Bellocchio
I think the people giving one star have never been to another post office. Place is fast, competent, and friendly. It's shocking how many people show up unprepared. If your package is not ready to mail, Google it to make sure you're good to go. Lack of preparation on your part is not their problem.
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September 2022 by Shujian Jin
Worst service ever. Chatting in the back and let customers wait. Yelling at customers. Straight up rude. Seriously, I even feel sorry for the worker here, must be hard to hate the job and customers and still have to show up.
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August 2022 by Jonathan J
Worst service ever. Chatting in the back and let customers wait. Yelling at customers. Straight up rude. Seriously, I even feel sorry for the worker here, must be hard to hate the job and customers and still have to show up.
