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December 2023 by Maria cruces
Where I can start first I didn’t even bother to memorized her name because I just wish her the most horrible thing ever the WORST STAFF I ever cross my way the most unprofessional people ever I think they don’t like Spanish people because one off the staff that one with really short hair nasty person please . Please the Spanish community don’t go there they don’t like us they think that we are nothing we don’t know nothing
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September 2023 by meta k
While I do prefer local vets, I will say I love Banfield. At least at the store in Neptune the staff is always friendly and really care about the animals. What more could you ask for?
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June 2023 by Shannon Hurley
Great docs, they care about your pets, the prices are very reasonable. All staff attentive and knowledgeable
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June 2023 by Tania Nuez
Where I can start first I didn’t even bother to memorized her name because I just wish her the most horrible thing ever the WORST STAFF I ever cross my way the most unprofessional people ever they made think the well plan plus or whatever name is was the best option for my babies the nurse explain to me is a insurance you just need to pay $$$ monthly for both the audacity of this company to change the price without authorization is unbelievable this will be my last time bringing my dogs to any Banfield Pet Hospital not excuse can made this right so don’t bother with your excuse
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April 2023 by Kevin H.
I can not say enough nice things about the staff and their kindness. When our dog, Harley, needed to be taken care of, they were always available, kind and considerate. At the end, when she got sick, they went ABOVE & BEYIND to make her last day peaceful. They even sent a SWEET card back signed with kind comments from alll the staff. THANK YOU Banfield staff. Your a BLESSING!!!Kevin, Noreen, & HARLEY
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December 2022 by NY B
Terrible careless people. Do yourself and your pet a God blessed favor and DO NOT BRING YOUR DOG HERE. It’s a PETSMART vet for crying out loud. They hire nobody professional. If u want your pet injured or neglected health issues, this is the place for you.
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December 2022 by J L
Good doctors, hit or miss staff. Knowledgeable, and have had a great experience with our pets. I would say make sure they do the appropriate scheduling you want, as sometimes they will default to a drop off which can take very long if not prepared.
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October 2022 by Gabriela Serafio
Just want to say that Khea was extremely kind to my fur baby I been coming here for a couple of year and she always goes the extra step to take care of us she deserve a great compensation for her amazing work ethics love KHEA so much♥️
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August 2022 by Camille LoSapio
Very happy with the care we get for our Stella. Good value with the vet plan.
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August 2022 by Jillian Cutone
Shout out to Nia and all of the incredible vets and techs working overtime to help me navigate the preparation for international travel with my dog. They’ve been so incredibly helpful and supportive in this process and I can’t thank them enough. Also to the staff who was willing to learn my reactive dogs tricks that help him remain calm in his appointment, truly an incredible crew here.
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August 2022 by Kool Keefe
My dog had to get his shots updated and they were very nice gave me a good appointment time and wait wasn't that bad at all. Also the Dr informed me about Bentley (my dog) has some dental work and they have payment arrangements. I get em groomed there also and of course like all dogs do there little shake n bake routine that they are going to die getting a trim and shampoo. He still is very relaxed. Highly recommend.
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July 2022 by Karen Becker
The Vet who saw my cat was knowledgeable and totally comfortable with cats. She gave us a good bill Of health for airplane travel and she was excellent with following up and making sure we received the required documents. My husband and I are both in healthcare and rarely does human healthcare achieve this level of customer service!
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July 2022 by Eric Jones
So far so good. Adopted two kittens and took them here. We've had our first visit and it was very pleasant and thorough. Got my fingers crossed that future visits will be the same.
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June 2022 by Robert C
They cancelled my appointment. They said they called me. I don't think they tried too many times. I medicated my dog and drove there only to take him back home
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May 2022 by Cindy Mcchesney
My beloved Frank (jack russel/pug) was very sick with diarrhea for a couple of days and also started vomiting. He is 16 years old. I called Banfield Pet Hospital to see if they could see Frank on a Sunday (we did not have an apt). Dr Cassandra Quinlan looked at his chart and squeezed him in to be seen on that day.As we arrived, they took Frank from my daughter’s arms to be examined as we both had tears in our eyes. They gave us a private room to wait as Frank was examined in a different room. Dr Quinlan came into our room and we discussed our options. After 16 years of love and devotion, we made the very difficult choice to have Frank be put to sleep.The Dr Quinlan and staff were VERY compassionate. They gave us all the time we needed to say a tearful goodbye to our beloved Frank. The doctor took care of all the paperwork for us so we could easily exit the building.Thank you, thank you Banfield Pet Hospital, Dr Cassandra Quinlan and staff. Our pup is now in heaven. We miss him.
