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March 2025 by Allison DeSaro
I usually never review, but I ran into such a nice, friendly and professional man named Jeff at the Old Bridge Auto store. It made for such a smooth transaction. What an amazing helpful person. I wish all sales people were like this.
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January 2025 by Liv Paone
Jeffrey was so incredibly sweet. He went above and beyond to help me with my headlight and I just can't thank him enough. I just went in to purchase a headlight for my car, but he went ahead and put it in for me and even explained why it burnt out so quickly! He wouldn't even accept a tip for going out of his way. He is truly an incredible person and I'm honored to have experienced his kindness. We need more genuine and selfless people like him. He truly made my day :)
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December 2024 by Mike Stallone
We were recommended to come here for a Corolla battery. Jeff assisted us and installed it. He was an incredibly nice person and I 100% recommend anyone to go to him.
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November 2024 by nan nan
I recently had an incredible experience at Advance Auto Parts at 3103 US-9 in Old Bridge, NJ. I was dealing with a frustrating situation: my air pump for my tire was broken, and after trying to fill my flat tire, it ended up even flatter! Just as I was about to go find another air pump, an employee from a nearby eye doctor’s office suggested I try asking the folks at Advance Auto Parts for help. I figured they'd just recommend a product to buy, but I thought I’d give it a try.
When I walked in and showed my broken air pump, a staff member named Jeff was quick to step in. He kindly asked where my car was parked and went back to grab their air pump. Jeff then helped me fill my tire without asking for anything in return! When I offered a tip as a thank-you, he kindly declined, saying he was just happy to help.
Jeff and the team at this store are genuinely kind, friendly, and generous people. It’s rare to find customer service that goes above and beyond like this.
If you need auto parts or just some honest help, I highly recommend visiting this location. Jeff and the staff here truly care about their customers!
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October 2024 by William Picone
I know nothing about cars, but they do. Especially Abbie. She was very helpful with what I should do, shouldn't do, and what they can do. After all of this, she was right......I was just in need of a new battery. Thank you Abbie for all of your help and expertise.
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October 2024 by Steve Eckert
Customer Service was excellent 👌
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August 2024 by Jess Meyer
These guys are so nice. I had a headlight out and on a super hot day and my pain in the a** to get to lights under the hood, they changed them for me there. From what I understand they usually don't change headlights out!!!! They really go above and beyond. I really really appreciated them.
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June 2024 by Albiond Marku
Appreciate the speedy and personable service that Jeff gave to my car in testing and replacing the battery in my Lexus ES 350. He is knowledgeable, personable and took his time with me even though I'm sure he had a lot more to do. Thanks again Jeff!
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May 2024 by Alison Felix
I wanted to show my appreciation to the outstanding customer service I received yesterday by both Rene & John! It is always refreshing to feel that the employees actually take pride in ensuring the best customer experience! Both Rene & John were extremely professional, knowledgeable and honest from start to end during my trip at Advanced Auto! THANK YOU AGAIN! I definitely will be returning!
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March 2024 by Michael Knutson (3K)
Surprisingly great experienced staff !! I've been satisfied with the service here than from any businesses since I have moved here from Vegas!!
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March 2024 by regina pagano
This place would have gotten 5 stars if it wasn’t for one person who works there, Jeff. Anytime I come to this location, which is why I go, the staff is always friendly nice and extremely helpful. There was an instance where a gentleman personally put my purchase of rain x wipers on and explained how they work(meaning I was unaware the wipers put a film on the windshield to activate their purpose). The staff educates me when I am unaware of certain things, to something that simple or me changing my caliper.
Jeff is NOT personable, he is rude with a condescending tone, and treated me like I was incompetent.
My advice to anyone reading this if you see an older man with white hair, walk right out. It is workers like him that locations go out of business and the consumers then buy from Amazon.
Joseph and Rene were very helpful after my upsetting interaction with Jeff from the other day. I’m glad they were there to help me and during my exchange even upsold me on a purchase.
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February 2024 by Marko Nashed
Friendly service
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February 2024 by Robert Black
Being a handicap citizen's difficult enough.... The staff member helped me take my battery out of my truck and put the new one in my truck thank you so much
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February 2024 by Jon Weiss
They refused to replace the battery of my 2019 Kia Forte because there was a "fuse" (?) on the battery. The attendant stated that their store had a previous incident with a Kia which resulted in damage to this "fuse." This then led them to thousands of dollars in repairs, and therefore they will no longer replace batteries that have a "fuse."
I don't understand how a past failure results in a complete work stoppage, but at this point I'm thankful these two attendants didn't touch my car. They clearly lack the required skills to replace a car battery.
Would love to speak with someone about this.
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February 2024 by Madelene R.
Jeff , and Rene Pita in Old bridge nj helped me they were very helpful because of them I shopped more then I was going to and Rene put in the oil for my car I would recommend this place in Old bridge nj to anyone great place love it nice people
