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April 2024 by Haroon Daftani
I cant even begin to describe how utterly satisfied I am with the service I was given at this Dunkin location. As I entered the drive thru, even just the atmosphere gave me a euphoric feeling, like the bright energies of the workers were reaching me through the building. They took my order very efficiently and were very very nice to me, since I am not speaking English very good. I speak Spanish and the worker, I’m not sure of his name, he had glasses on and a nice smile it might have been Haroon if I saw the name tag correctly. He assisted me with amazing Spanish language that he learned in school, which even though it wasn’t perfect, it still the effort that counts. Anyways, he made my drink which tasted so incredible and delicious that I cant wait to come again tomorrow to try it again. This is an amazing location and I look forward to coming here!
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April 2024 by salma
I never really went to Dunkin because I wasn’t really a coffee kinda gal, but with all their options—including non-caffeine—i can’t stop coming here. There were two employees, Hamdy and Hamda-I think highschoolers-that really served me well, and provided the best recommendations. Now, I can’t stop coming here and I always look forward to seeing them.
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April 2024 by Ozodbek Akmalov
Worst experience. Had to wait 30 minutes to get a latte
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April 2024 by Omar Khayyam
It took 15 minutes waiting in drive-thru line just to find out their espresso machine is out of service.
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March 2024 by Jasmin Ramirez
This Dunkin is the worst Dunkin I’ve ever been to. I will mobile order my drink 10 mins in advance and will still be waiting inside for another 10 for my drink. The employees are also extremely unprofessional and do not help at all. I’ll be standing there waiting for my drink and they’ll just look at me. It also looks like their main focus is on the drive thru and there’s no one on register. I’ve given this Dunkin many chances and I will never see myself coming back here.
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March 2024 by Daxesh Parekh
Staff very helpful and good
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December 2023 by Mike McGuire
Can be bothered to make their own drinks because they don’t feel like it. Instead they give some lame excuses about ice cream being “too frozen”. Dont bother. Go somewhere else.
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December 2023 by Dave Kineret
Great coffee. Definitely woke me up in the morning!
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December 2023 by Amy K.
Depending on the employee they will not accept your free donut coupon for the survey. The District Manager Lucy Burke does not even help the customer with issues they have.
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December 2023 by Estella
they never fill the coffee up to the top or made correctly and the service is very slow all the time.
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November 2023 by Selena Q.
Amazing!! The drive thru order taker guy around 8:55 was amazing repeated the order multiple times making sure everything was correct and placed the donuts in a way that made sure they weren't smashed. Absolutely amazing! I was being very specific about the sprinkles too so I'm happy they paid attention to that small factor!
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November 2023 by Sagarkumar Sutariya
I experienced a bad service when I came for a Ice-cream treat, Ice-cream was good but the seller was so rude , it seemed he had a very bad day and just wanted to throw his frustration out to the
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September 2023 by Dana Palumbo
I frequent this store 2x a week. I am a 911 dispatcher and I work the overnight shift and i stop in before I head into work. Over the last three months this location has done a complete 180 for the worst. The employees are rude and completely lack customer service skills. They take incorrect orders, never say hello, you’re welcome or thank you and always give me my drink with coffee pouring out of the top so it leaks all over my car.On 9/09 I drove in and for the third week in a row an employee (tiny hispanic female) got my order wrong and I decided to bring it to her attention to which she responded with "right" and rolled her eyes. She then made me wait TEN MIN FOR TWO WAKE UP WRAPS when I was the only customer in the drive through.I have worked in the service industry since I was 15 and I would never interact with a customer like this. Dunkin should be ashamed.
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August 2023 by Raja Azhar
They are very expensive all the time different price some order today single scoop ice cream $4.30 too much almond topping $1.79 total 6.50
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August 2023 by Upreet Bhatia
If I were the owner, I would scrap the staff and start all over again. I called twice about a cake order. The employees don't know how to speak on the phone. When I went into the store, there were at least 4 employees working and talking to one another, but not one of them anywhere near the register. There were 2 customers in there and I don't think they had any idea. There's no professionalism. I would rather drive further to another Baskin Robbins than deal with those people again.