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March 2024 by Erika Espino
Great service!! Glenny was very sweet and professional! Thank you
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December 2023 by Rich Q
I rented a couple of units at this location. I've rented storage units before in different towns and states. This is definitely the best experience I've ever had in this field. Clean and well kept. I feel my stuff is safe stored there. Congrats on a great job, Glenny.
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December 2023 by Denise Lepard
Extremely clean, secure and easy storage facility-plenty of timely access and security. Unit is spacious and climate controlled and monitored.
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December 2023 by Lesli-Ann Masella
Always a positive experience when I need to call. Gleni was exceptional in handling my updates on my billing. She was kind professional and very knowledgeable. She handled it all quickly and without issues. I highly recommend doing business with them. The facility is clean and well lit. Carts are readily available.
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December 2023 by Gary Bode
I feel tricked into paying an insurance charge. I had to give a value of the items I am storing. I figured they wanted a resale value for their own records. I didn't fully understand then I was hit with the insurance charge. There is nothing of any value and I don't want to pay insurance if it's optionalI also feel like I was tricked into purchasing a lock. I saw other storage units with just a padlock and not the one I was sold. I was not given an option not to purchase. I have quite a few locks laying around.This place feels weird.
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December 2023 by Jd Mos
Went to pay my bill the other day the guy with dark hair sorry don't know his name but he was very helpful and new his job its been a while since I had customer service like that thank you so much for the experience
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December 2023 by Bob Domino
Extrastorage provides a great service for small business to store my equipment and supplies that I have easy access to. The facility is secure, safe and clean.I highly recommend their services.
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December 2023 by GPS
Great customer service by Ms. Glenny Rosario. Place was very clean as well. The level of professionalism is top notch. Thanks again.
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October 2023 by Randall Manns Sr
Great Storage Place. Manager is Very Helpful and Knowledgeable.Security is great
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October 2023 by Karen Bacalia
Had an easy experience obtaining a storage unit and my belongings were kept safe. I will definitely use ESS the next time I need to store my belongings for a big move.
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October 2023 by Shawn Austin
I see too many bugs… I’mScared to take my stuff out don’t wanna bring any bugs to my néw house. Roaches, spiders all types of bugs. B careful!!! Wouldn’t advise anyone to put thr stuff in there. If u do wrap your stuff up really well.
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September 2023 by Nkmd Nkmd
I am very happy renting extra space at Parlin, NJ. What a great customer service. Store manager Glenny Rosario always greets her customer with a big smile. She is so patient and understanding and extremely helpful.Liam, who is a customer representative, took his time to show me the available units they had, spend quality time and not once did he show luck of interest in doing is duties.I will strongly recommend this place to everyone.Thank you very much for your kindness, understanding and patience with me.Dr. Ninel
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August 2023 by Chasinbens
The best service Glenny took care of us. And helped us out. Come put your things to storage here.
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August 2023 by Miss_ Mistix
So easy to get a unit, I've been with them for 2 years without a problem. When I left, I just cleaned it up whatever I had left in the storage and gave them a call that I will close my unit. Very easy, reliable, and closing the account was not any trouble at all. Thank you so much William.
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August 2023 by Thomas DeSimone
Stay away, they constantly raise rates started low now close to $400 Shame on them the shareholders and board of directors need to address this! I will be moving to another company ASAP, they should treat long term rentals better than jacking rates as their #1 goal, also per you comment called only to get system will not allow! Renters beware if using for long term they raise rates frequently (multiple times I got notices of increase in a year) sad part I’m long term rental and I’m talking years
