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January 2024 by Brandon Fox
The service representative who helped myself and my mother today is Timothy, or Tim. Tim went above and beyond to insure that my sleep needs were met, showing several different mattresses and engaging myself and my mother in a personable way. I am extremely satisfied with my service and product.
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January 2024 by Diane Klein
I spoke with Nathan, Tim and Marina. Everyone was very helpful. Excellent costumer service. I highly recommend Mattress Firm Especially the Old Bridge store.
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November 2023 by Prabhakar Putheti
Marina at NJ Old Bridge MattressFirm assisted me excellently. She helped decide what’s the best mattress for us. I liked a particular mattress when I visited a hotel and had the mode number with me. She inquired over the phone with her supplier and directed me to the right one for the best price. I went multiple times before I purchased and she was never pushing me and had always patiently treated me. I have more value for MattressFirm today due to her service. Will buy confidently from here next time.
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November 2023 by Julie Drywa
We bought our first mattress from Nathan. He was extremely friendly and very knowledgeable. I didn’t realize that it was too high for me, so I called Nathan, and he recommended us coming back to get a lower mattress. He recommended a mattress comparable to the first mattress we loved. Nathan is awesome and goes above and beyond to make his customers happy.
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November 2023 by Nellie Viruet
The Manager Nathan was so knowledgeable and professional, he took the time to explain every detail of products in store and was able to assist in the purchase of my new mattress. What an Amazing young man!!!!
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November 2023 by Stuart Silverman
John was so helpful helping us find the right mattress. He showed us all different styles. The sales team presented all the information needed for me to make my choice without using pressure tactics. I have bought my beds from Mattress Firm before and will continue to support them in the future.
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November 2023 by Cathy McPherson
Marina was patient, knowledgeable, not pushy at all. She asked questions about me and what problems I had. All attention was on me . And she work with in my budget. Great experience. I love ? Marina
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November 2023 by Eileen L
Marina was very helpful from the moment we walked in the store. She was not pushy and applied no pressure; she actually talked my husband out of more expensive selections that really didn't fit what he was describing he needed. In addition, after we made the purchase, Nathan was helpful getting us some paperwork on a day that Marina was not working (that's team service!).If you are shopping Tempurpedic (and this store does carry other labels) I highly recommend the Mattress Firm location on Ferry Road in Old Bridge.
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November 2023 by Cheryl Geiger
We came in to the Old Bridge store, looking to purchase a mattress for a family member and inquiring about a new mattress for our home. Nathan gave us the grand tour. He was awesome! We got to try out different types of mattresses. Nathan was very knowledgeable, sharing info on comfort level and options available for everyone. We left there, purchasing a mattress and box spring, with plans of returning to this store when we are ready for our new bed!! Thank You Nathan!! Thumbs up to you and your store!! ????
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September 2023 by Kathleen Soden
Marina was amazing. So informative and personable. Super helpful. She’s truly one of the best people you have!
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August 2023 by martha riccio
My experience was an easy and smooth one. I will never recommend or shop for a mattress in a big box store we all know which they are. My needs were catered too from walking into the door until they were set up in my house. I would also like to express my thanks to the great salesman Nathan for such a young gentleman he knew just had to help me and not be annoying. Sincerely Mrs riccio
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August 2023 by Mary “Foodie”
My husband and I met with Nathan the store mgr today and let me say he was such a joy and a pleasure to work with. Very professional n knowledgeable n not a pushy salesman at all. We trusted him in directing us in selecting the best bed to our comfort after telling him what we needed. Highly recommend this store if u are in need of a new bed !! PS love this bed bc it feels so comfy n cozy!!!
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July 2023 by Joseph Ruszkowski
My girlfriend and I were shopping for a first time mattress together and really had no idea what we were looking for/what direction to go in. Marina spent hours with us helping us. She was friendly, patient and knew every product inside and out. I would recommend anyone looking for a mattress to go see Marina!
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July 2023 by Lily Malykin
Marina at the store helped us to make the right decision to purchase mattress.Highly recommend - she is very knowledgeable and professional.
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July 2023 by jackie portnoy
Highly recommend Marina! She provided expert advice, recommendations & helped us pick our perfect mattress. Couldn’t be happier!!
