-
March 2024 by Karol Scholl
Thank you Crystal for amazing customer service and professionalism!!!!
-
March 2024 by Rosa Crabbe
I received excellent customer service from Crystal today. Thanks so much!!!!
-
March 2024 by Maria Bartomeo
Very good customer service sam was very helpful and knowledgeable. He took his time to go over pricing and showed different units that was affordable. Very clean storage place I would recommend if you need a storage to unit there
-
March 2024 by Therese Oniell
I had the most awesome care free experience with Crystal twice over the past week. She is so knowledgeable personable polite. Helped me with my situation promptly. If I could I would give her a five plus plus plus. Thanks Crystal You are truly amazing Excellent customer service
-
March 2024 by Anna Frias
I came here just moving from brooklyn looking for a storage place, and Sam at the desk was very informative and helpful. I appreciate the service and professionalism here. Thank you, Sam!!!
-
February 2024 by Prime Asset
So here we go again with the public storage between me and my brother we have 15 units with his facilities. We got unitsfew units matawan nj10 units in old Bridge3 units in MarlboroThey are all drive up units when you’re at the facility. It’s very hard to get any kind of help because there’s never anybody in the office at any of these locations and quite a few occasions. I caught employees smoking, dope and weed sitting in their cars I’ve been cursed out, by employees I reported it to corporate, and nobody did anything now last month we had a snow storm , it was a sheet of ice at all the facilities nobody cleared of snow I took pictures of that I called to corporate. I reported it nobody ever got back to me just recently we had another storm February 12. The snow started around 11 o’clock at night so they should be clearing up snow before they open the facility at 6 o’clock in the morning so customers can have a safe experience while on the property but apparently nobody cares, I’ve not even corporate about these facilities, the safety for customers, yesterday, February 13 I was trying to unload my truck. I got there early in the morning the snow was in the ground. It was not even touched ice all around and I had to unload a truck that came from out of state called the corporate to complain. They just dismissed it cost me $2500 yesterday for doing nothing and having my employees stand aroundso look at the pictures, I’m gonna put all the pictures and videos from last time and this timeThis is not the place you want to store your stuff stay away from public storage in tri-state area, New York, New Jersey, PA. It seems to be run by one general manager.
-
January 2024 by Alejandro Rivero
Cynthia!!!She is the best!!!You gys need a person like her in all your locations!!
-
December 2023 by Carlos Ortiz
Called and spoke to Cynthia on phone who was very kind, curious towards questions I had. Thank you for your excellent work. Great job
-
October 2023 by D Elliott
Wow! Gabby was so helpful she answered all of my questions an saved me a fortune in her recommendation of a space size. An ofcourse she was right. Forever grateful!
-
August 2023 by Kelly Escobar
Great service and love the after hours drop off.
-
August 2023 by Robert P
I went there with my mother who rents a unit there and she was having an issue with her passcode thing. I went to the office with my mom and see if we could rectify the issue. Well the counter person Sarah helped my mother quickly and efficiently and made me so happy because she made my mom happy. Thanks Sarah you made my Mom's day. I will recommend this storage facility highly. Thanks again, a happy Mom is a happy me.
-
August 2023 by CJ Diggs
Sarah was great and provided answers and options to settle my bill. She’s great.
-
August 2023 by Carolyn Bongiorno
Sarah at Public Storage at 3651 Rt9 N is the best! She explained everything and made the renting process smooth and easy. Thanks so much Sarah!!
-
July 2023 by Jonathan Seybolt
Jill was extremely helpful and polite. She made the process really easy and fast.
-
June 2023 by Vlad R
Good clean facility, respectful tenants, respectful management. Solid storage facility