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April 2025 by e hov
I had an excellent experience at CVS, largely due to the outstanding assistance provided by an associate named Dan. I was searching for a specific vitamin that was not available on the shelf, and Dan went above and beyond to help me locate it. His professionalism, patience, and commitment to customer service were truly impressive. It’s uncommon to encounter someone so dedicated and thorough in ensuring customer satisfaction. I highly recommend this location based on the exceptional service I received.
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November 2024 by Alina Buda
It’s always a pleasure picking up my medications at the pharmacy. The cashier always greets everyone with a smile and kindness!
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October 2024 by Estelle Acerno
I’ve been going to CVS old tappan for years. My experience has been stellar thanks to the pharmacists, Suja and Hazaar. They are very knowledgeable, caring and always ready to go the extra mile to help! They are the absolute best‼️‼️
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October 2024 by RL
Literally the worst pharmacy experience I’ve had. The older gentleman assisting customers was friendly, but he was extremely slow and seemed somewhat incompetent. Every time I visit, my prescription isn’t ready—even hours after the promised time. It’s frustrating and a complete waste of time. I will not be returning. Do yourself a favor and take your business elsewhere.
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August 2024 by Joannie Turner
Old Tappan CVS -- great store with great customer service --
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April 2024 by James Purcell
Not a great customer service experience today. Let’s just leave it at that.
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February 2024 by Natalia Gerbino
Great customer service. Christian took excellent care of me and provided me with a feeling of satisfaction as I walked to my car. Thank you. Kindness goes a long way.
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November 2023 by Linda B
I am very happy with the Products and the service and everything else about CVS in Old Tappan New Jersey. I’ve been coming here for over 10 years and everyone is so nice. I am particularly happy that Michelle the manager is still there for so long because she helps me a lot find things and retrieve my discounts. I also want to compliment the other employees of the store including the pharmacy Who work very hard under very challenging conditions. They all go out of their way to really help you get what you want with a great deal of caring. I do not understand some of these negative reviews, some of which to me seem totally Unfounded and not real based on any experiences I’ve ever had In the store. Employees are very respectful And I have never nor has anyone I’ve ever known ever had anyone approach us about our bags and if They did I imagine it would be completely Justifiable. A lot of thought and caring goes into everything That I’ve seen done in the store. Perhaps people should changed Places with people who work in these stores even for just a day so they can experience empathy and appreciation for what they do on a daily basis. They would have an enlightened opinion. For one I’m grateful for my experiences And wish more people would be helpful, grateful and a Lot less critical. These people need and deserve recognition as hard-working People.
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October 2023 by Alan Brown
About a week ago, I scheduled a COVID vaccine for today at the CVS in Old Tappan and received a text check-in message before the appointment. When I arrived at the counter, the pharmacist informed me that a phone message was left for me saying that they had run out of it. The phone number they used was an old number and was not the phone number I used to book the appointment (which is how the system was able to text me). She "explained" that the pharmacy and the COVID scheduling program use different systems and that I should have given them an update phone number. But there is of course no way of knowing they use two systems for keeping track of phone numbers and as I noted I received the check-in message from CVS an hour before the appointment. It also is not logical that this system would give the pharmacy my name, time of the appointment, and the type of vaccine I scheduled but not my phone number. I strongly recommend that you not use this pharmacy to get your COVID vaccine. I just scheduled a COVID vaccine appointment with Walgreens and it notes when you schedule it that they will call the phone number I put in their system if there are any communications from them about the vaccine.
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October 2023 by JOE C.
Thanks Sadja for all your good help. I was able to get Avenova thru Amazon for $29.
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August 2023 by john Reeves
Pharmacist is rude and insensitive
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August 2023 by Amber S.
very good help in finding my stuff and using the cash machine. Thank you.
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July 2023 by Michele S.
I've never had anything but a shitty experience with this place. The people who answer the phones are so rude. Figure it out.
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June 2023 by Taweh Beysolow
For the CVS in the Winn-Dixie shopping mall in Key West Maria was extremely helpful and the best
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May 2023 by Jessy Jara
They are very kind when serving the client and the store is always clean and tidy
