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February 2024 by Known Entity
Great experience. Bankers, managers, are all knowledgeable and reliable
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February 2024 by Edward Song
Man at the bank was uninformed or dishonest and ultimately unhelpful in resolving account issues caused by poor tech. It seemed he did not want to spend his time resolving a known issue with their services though there is a known solution.
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January 2024 by Abdul Ahad Qaderi
Best stuffRosalia is very help fullShe help me a lot and very fastA lot of car parking
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October 2023 by David Herrera (Empanada Central LLC)
We received terrible service when trying to apply for a credit card at this branch. I simply asked the greeter to speak to a branch manager and instead was lied to and introduced to a relationship banker whom was extremely condescending. This service should change.
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September 2023 by Amy Park
Best branch. Moved 30 miles away but still had to come here because other branch couldn’t process needs of a business account with multiple signers. AARON is super detailed and patient. Thank you!
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September 2023 by Imraz Hosein
CHASE Bank might be the worst back in the country! Time to change banks!
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June 2023 by Nickie Song
Not very happy with the banker service at this location. I have to wait for an hour to even talk to the banker. Somehow this branch does not believe in first come first service?? It looks like some personal favors and relations dictates the wait list. The reasons I gave two star are because of nice courteous receptionists and the banker who help me was very efficient and professional. This is my local branch and I will most likely come here again. I am hoping that me writing this review will help this branch to provide the better service.
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May 2023 by Inhoi Kim
Great customer service ,I highly recommend this branch,They also have korean Chinese,spanish, and polish speakers available
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May 2023 by Raphael Dong Woo Rhim
Horrendous service... Most of them seem like they don't wanna be there.
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May 2023 by Jonathan Kim
It's very annoying that the ATM at this location only gives out $20 bills. There's no choice of getting $5 bills or $100 bills. It’s hard to fathom such an antiquated ATM from the biggest US bank can exist in a town very close to NYC, in this modern and fast changing world.
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May 2023 by Alex Yi
Possibly the worst Chase branch on the entire northern NJ. Customer service here is horrible, bankers doesn’t even seem like they want to be there. Drive through ATM is outdated and old, can’t deposit cash 9/10 times at night.
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March 2023 by jin
Really the worst chase ever. The drive through ATM is almost always out of service or has some serious issues. I actually stopped using chase for 2 reasons and one of them was because of this location. ATM would always not be working at the worst possible times. Terrible.
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March 2023 by trash can
Really the worst chase ever. The drive through ATM is almost always out of service or has some serious issues. I actually stopped using chase for 2 reasons and one of them was because of this location. ATM would always not be working at the worst possible times. Terrible.
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May 2022 by chris szerkal
Please clean your ATM in the drive thru. Always super disgusting and filthy, even during covid it was a mess. Also it ate my cash that I deposited and was very hard for me to get that money back to me. I had to call chase numerous times and after about a month they refunded it to my account. The workers inside are professional and helped me as much as they could with that situation.
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April 2022 by Danny Lee
Came to our appointment 5 minutes early to learn they took another customer. Waited 20+ minutes after our appointed time to be able to speak to a representative and then took 50+ minutes to create a simple account because they kept making mistakes even though I communicated clearly. Avoid this place and find another bank.
