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December 2023 by Bo Kim
I have already lost two valuable packages shipping at this location and past employees have been so unprofessional at handling it. I don’t mind people being rude to me because I can careless and spend no energy, but watching them treat others unprofessionally makes me ill to my stomach! This new lady with short hair and glasses, was rudely telling the lady in front of me ticking the pen on the plastic protective window to direct her due to the patron’s lack of English skills. She seemed very impatient and annoyed. It really hurt my feelings as this is a neighborhood post office catering to a lot of Korean-American immigrants and other immigrants. I live a block away from this location but I had always frequent to the Ridgefield location. It is totally different at level of professionalism. I’m standing in the line today, the same employee (instead of welcoming) said ‘I need to stand behind a patron infront of me’ which I was already behind. When I told her I was already behind, she insisted telling me I was making the line sideways that others will come and form the line side ways and it will be a disaster. What? I have to post this so the owner of this location sees it and make changes to my neighborhood post office!
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December 2023 by Chloe Kang
The postmaster (her name is Millie) at this location is rude and impolite. It’s so bizarre. I live in Palisades Park so I use this office often, every time when I’m there, I come out with frustration. She talks down to her employees, she never tries to help customers but speak so rude and LOUD.Last 7 years I’ve prob seen the staffs here changing more than 20 times. I’ve never seen one staff staying more than few months.Palisades Park Post office needs a new staffing. So so bad.
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November 2023 by isthisoneunavailable
I was told I couldn't ship out a package because I used black duct tape to seal it. The lady was extremely rude and it was pretty obvious she just didn't want to do anything for the last 90 minutes of her shift.Brought it to a USPS down the road in the next town over, and told them the story. Clerk laughed in a "that's absolutely ridiculous I'm sorry you had to deal with that way" and told me she's had a ton of issues with the person running that post office too.
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February 2023 by Saleh J
Great job and great customer service.They helped me and guided me as I was mailing very heavy items across the country.They helped me save money and told me the most cost effective method to ship the weights across the country.
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January 2023 by So
I was there on jan 6 . At the counter, there was an Afican America lady. She was very rude. I was so disappointed to her attitude. I don’t know why there is no update even though there are many complain to her. Worst experience ever.
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December 2022 by Lee Dan
this office was pretty good until new employee started working there a 2-3 months ago. Never had issues past 8 years but now I'm going to a different location just because she would get into an arguement every single time
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October 2022 by janet Yoon
Very efficient and quick service. Workers know what they are doing.
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August 2022 by vlad zagorodnyuk
First of all, I want to say that I appreciate that USPS provides an effort of working spaces to mentally disabled people so that they can live fulfilling lives and have jobs like USPS clerks. Great and clean place delivery always on time, but a very odd decision about the clerk.
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June 2022 by Chanhee Woo
HORRIBLE customer service. The woman with blonde hair at the front desk was extremely rude and started yelling at me when I asked her the same question twice for clarification. I mean, did I do something wrong? Scroll down the review and you’ll find out that I wasn’t the only one who had a conflict with the lady. Worst experience ever and never going back.
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May 2022 by Jae Kim
Most of the time, it works like it should. Every now and again, they do misplace a piece of mail.
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May 2022 by Chang Ho
I understand the bad ratings. This place used to not so great few years back. but this is only USPS I use now.People here are all new and every one of them are super nice compared to other USPS.
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February 2022 by Jinho Lee
Multiple visits and Always pleasant experience.
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October 2021 by Eugene Lee
This place doesn't even deserve a star. for last couple of weeks, I have sent four items and two of them have been troublesome. One is seemingly lost, it has been missing over a month, so far no update even after I paid an extra visit to raise an issue. Second one was somehow excepted from processing with no clear reason and being delayed. This place is one of most sketches post office I have ever experienced. They are either neglecting or simply bad at their job.
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May 2021 by Stresss
How is the number to the post office not in service ? There’s no way to contact a government agency? That’s unacceptable
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April 2021 by Tommy williams
The old lady who worked on Saturday morning was so rude and so lazy to help customers!!!
