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November 2023 by Haeyoung Lee
His explanation was so detail that I coule feel be respected even though I was not good at technology or phone plans.He never missed his smile, so I was comfortable at asking some questions. So excellent customer service!! I strongly recommend this location for any phone plan change.
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November 2023 by Inchul Yook
It was a very clean and neat store. The employees greeted us very kindly and although the process to transfer from one line to another was time consuming, the store stayed open extra hours for the transfer to be done. It was a very satisfying and thankful experience, and I will always and only visit this store for the phone service.
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November 2023 by Clara Cho
After experiencing horrible service at another Verizon store, I realized that this place is one of a kind. The staff here are great and as a first time phone bill owner they answered all my questions no matter how many times I asked. They were also very transparent with their services and didn’t omit any information or make us choose the more expensive plan/phone. This is something I was especially scared of as someone who has never owned a phone bill before. They also don’t charge a fee for their services and always sell items at the lowest promotion price (i.e. other stores can charge more than what is advertised to get more money). This just shows the dedication they to their customers to provide the best service. While other stores can be shady this place is truly earnest in their care. 100/10 recommend!!!
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November 2023 by G.D K.S
The owner at this store is absolutely knowledgeable and skillfull of all smartphone matters compared to other stores. And very patient and kind.Even my uncle over 70 years old got such great services, including education from the owner. Love this place.
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November 2023 by Grace Song
Owner of this place is very nice and very knowledgeable. I got excellent coverage here where others with other companies are not so fortunate. Prices are competitive and the selection of phones is excellent.
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November 2023 by Heba
Really Nice and helpful. very detailed about the process and the product. really appreciated his patience and kindness!
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October 2023 by 知美似鳥
It looked like little busy in the shop when I go but he was really kind and quick resolve my phone problem while he’s doing something for another customer. That was Amazing. Thank you so much! I’m so satisfied and appreciate it!!
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October 2023 by Diana Natalie
the staff is incredibly patient and helpful. Both of the employees explained everything thoroughly and were very kind. I’m super happy that I got a new phone and thankful to the staff members.
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June 2023 by Dae S Oh
He can accept his errors honestly. He focuses costumers'needs and help them no matters what, how much time it spends. He is very informative in this business as well as having ownership responsibility.
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June 2023 by Yoon J Lee
When I entered the store, the owner, Iljoo, was already taking care of 3-4 groups of customers by himself and I thought i would have to wait for a long time to get a service. However, he asked what I needed and was able to multitask with me and other customers. My wait time was only a few minutes. He was super friendly, knowledgeable and patient. He took his time to explain to me phone upgrade, new plans thoroughly and offered quick technical assistance. I received excellent quality of customer service. Highly recommend this store. You won't be disappointed.
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June 2023 by justine ha
Super Efficient and quickly fixed. Very well organized and nice to talk to. Good communication skills(Korean and English). Would come again.
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June 2023 by Liam Choi
They are very helpful, patient, and professional! I was impressed how nicely they provide services for customers.
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June 2023 by yon rhee
Great customer service. highly recommend. Very attentive and helpful.
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June 2023 by Samuel Park
Representative at this place was very kind & reliable. Also, he was very knowledgeable.
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April 2023 by Yesun kim
He is a good person. He is so nice and kind.