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March 2024 by Lawrence Butler
Video of service was excellent. As well as the service itself and price.
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March 2024 by Sherry H
Great Customer Service. Great Service Waiting area and Mr. Kerbeck himself even stopped by to say hello. I Love it here and I can't wait to buy my next Cadillac from this dealership!!!!❤️
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March 2024 by Juanita Thompson
The staff and technicians were very polite and respectful explaining the work in a way that weUnderstood
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March 2024 by John Ruhl
no hassle. very professional. reasonable prices. trustworthy. John, service manager is ALWAYS very helpful and courteous.
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March 2024 by manny cabrera
I paid to exchange air filter and isn’t replaced it. I need to go again and get it replaced. It cool to be fraude
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March 2024 by Norman White
My experience with FC, Kerbeck and son . Very delightful experience. I got exactly what I wanted not much haggling., Salesman Sterling was awesome, Thank you guys
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March 2024 by jay brower
The service was great. I purchased my GMC through Carmax in 2021. I noticed last summer that water was leaking in around the sunroof area. I noticed the drain on the driverside was detached and was able to reconnect it, however water was still coming in. While I had it over to have recalls addressed, they checked to find the source of the leak. They found that there were bolts missing on the passenger side of the sunroof while was preventing it from sealing tight while closed. I am not sure when or why those bolts were removed as that happened prior to owning it but I am glad the problem was fixed finally and liked that the tech made a video to show exactly what they found. The staff was great and I will continue to use them when I need to
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March 2024 by Darece Williford
Most services are excellent except I am hearing a squeak when applying brakes. The entire 2023 I bought car in for scheduled and unscheduled maintenance and I am still hearing this squeak. I am not happy about that.
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December 2023 by Olivia Cunningham
The service we received was professional and we were not pushed or forced to make decisions. Patience was exhibited as we decided what was best for us. I would recommend our salesperson.
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November 2023 by George Mauro
Everyone in this dealership is very welcoming. It’s a no pressure sales floor. This dealership is immaculate. It’s beautiful and they have only high quality vehicles. I traveled almost 2 1/2 hours to come to this dealership for a particular vehicle they had for sale. The purchase process was smooth and friendly.
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November 2023 by Naima Thomas
Scott was amazing from start to finish! I had previously went in to inquire about a vehicle a few months back but couldn’t complete it at the time! Came back in and Scott picked right back where we left off and this time I left with a vehicle! Scott made sure I had everything I needed set up before I even left!! Amazing!!! I would def recommend!!! Thanks so much again!
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November 2023 by Morris Anderson
The oil change was fine and the waiting area was comfortable. When the change was done your service person gave me some recommendations on other things that should be done. On the list were air filters for the engine and cabin interior. Between these two items the cost came to almost $180! I was stunned. I immediately called my mechanic of 15 years ( he has a big shop) and he quoted a price of $60 for everything you proposed. I’ve scheduled an appointment for Tuesday with my mechanic.
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October 2023 by Tino Acosta
We bought a very gently used SUV from this location. We live over 3 hrs away in CT and had to conduct every bit of the business through phone calls and text messages. Our salesman Ryan was absolutely superb through every single step of the way! Our purchase price was lower than any other dealership, and the customer service from start to finish was stellar! They made sure our car was detailed and had a full tank of gas which is such a classy thing that is so rare these days with other dealerships. We are very happy with our new vehicle and the experience was well worth the 6hrs round trip. I highly recommend this dealership to anyone looking to purchase a new or used car!
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October 2023 by john davis
For starters the service was top notch. I started on the Cadillac side and was treated like royalty and was transferred over to the GMC side of things and service remained the same. I chose here because of the way they made me feel during the buying process. I felt valued, appreciated and respected. I had recent came from another dealer that left me feeling the total opposite. They have a great inventory and worked with the price to ensure all sides were satisfied with the sale. Thanks to All that assisted me.
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September 2023 by Kesha Langford
My experience getting my first leased car was awesome!! David Loftus deserves a raise…as soon as I walked in the building he immediately asked me what was i looking for, and he let me decide on which cars I was interested in not putting no pressure on me. Even when we started the application process he saw my anxiety level he reassured me everything was going to be okay he will do his best to get me a plan that won’t put me in a financial stress. I ended up with a 2024 Buick Encore Gx and automatic rewards and points from the Buick, the whole staff was showed customer appreciation, FYI David brought a large pizza for me and my daughter because we had spent some time getting everything together and he setup my Bluetooth connection and safety control’s before I left.