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July 2023 by Google user
Very unhelpful when I came to do a wire transfer. They recommended I do it myself online. Manager said she was too busy to speak; overall understaffed and disrespectful. I’ve been a customer for nearly a decade and expected better service, which I received at other branches. Will skip out on this location.
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June 2023 by Laurie 3.
Just ridiculous. Teach that guy sitting in the office how to do deposits for goodness sakes. It's infuriating standing in a long line watching him do nothing while all the tellers are exhausted
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June 2023 by Steven M.
Very unhelpful when I came to do a wire transfer. They recommended I do it myself online. Manager said she was too busy to speak; overall understaffed and disrespectful. I've been a customer for nearly a decade and expected better service, which I received at other branches. Will skip out on this location.
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November 2022 by Li F.
Pleasant staff when they're not exhausted due to being understaffed. Most times there is a long line. These days you need an apt if you need anything other than make a deposit. That has to be online. Annoying. No more drive through for a long time. Such an inconvenience.
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November 2021 by Missy M.
Rosiland I think her name is. Tall older woman with glasses and reddish colored straight hair can definitely use some sensitivity training !!!! Dec 1st, 2021 at approximately 1pm kept unmercifally grilling a grown man when he was going to cut his hair and that he should think about it and when he finally decides too he should come in and show her !!!!!@ WT actual F???? Who the hell do you think you are lady ???? You're a teller at the BOA. Count the money and mind your business. YOU'RE A DISGRACEFUL being. That man looked embarrassed and uncomfortable.
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July 2021 by C L.
Can I give zero stars? Saturday morning. Five people on line to cash checks. Two tellers. Line doesn't move. Someone walking around with a tablet asking new people walking in how she can help. Meanwhile while the line isn't moving with at times no new people coming in, maybe she could cash a check. I left after 15 minutes. Holding my same spot in line. I asked to speak to the manager. She was busy. Get hipBoA. Bring back the Oradell branch. Not going back.
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March 2019 by Marvin Reyes
Very good service