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July 2023 by Stephen Meawad
Very unhelpful when I came to do a wire transfer. They recommended I do it myself online. Manager said she was too busy to speak; overall understaffed and disrespectful. I’ve been a customer for nearly a decade and expected better service, which I received at other branches. Will skip out on this location.
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June 2023 by Laurie 3.
Just ridiculous. Teach that guy sitting in the office how to do deposits for goodness sakes. It's infuriating standing in a long line watching him do nothing while all the tellers are exhausted
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June 2023 by Steven M.
Very unhelpful when I came to do a wire transfer. They recommended I do it myself online. Manager said she was too busy to speak; overall understaffed and disrespectful. I've been a customer for nearly a decade and expected better service, which I received at other branches. Will skip out on this location.
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May 2023 by ClassicBob100
Great bank. five star service
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November 2022 by Li F.
Pleasant staff when they're not exhausted due to being understaffed. Most times there is a long line. These days you need an apt if you need anything other than make a deposit. That has to be online. Annoying. No more drive through for a long time. Such an inconvenience.
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August 2022 by victoria tirone
I will never come back to this bank ever again. I went to go deposit a settlement check worth a lot of money. The teller that was helping me was very rude. I asked her some questions because I've never deposited this much money before. She looked at me like I was d*** and answered my questions with an attitude.
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March 2022 by Larry Lowe
I am trying to call and speak with Maria from small business services. Nobody answers the phone there, ever!!! Can someone please call me back.
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February 2022 by Mike Moawad
Lackluster and inefficient staff, if you have 30 minutes to waste for a simple business deposit this is the place for you. And even after the wait they don’t know what they are doing. Clearly the 2 star overall review is worthy, way to fail.
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December 2021 by Maggie Lin
The entrance card reader is broken, inserted my debit card and the door didn't open. Same thing happened to another gentleman next to me.
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December 2021 by Nam Cho
Both ATMs are out of order since last night. Long lines at the teller and only 2 stations open.
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November 2021 by Missy M.
Rosiland I think her name is. Tall older woman with glasses and reddish colored straight hair can definitely use some sensitivity training !!!! Dec 1st, 2021 at approximately 1pm kept unmercifally grilling a grown man when he was going to cut his hair and that he should think about it and when he finally decides too he should come in and show her !!!!!@ WT actual F???? Who the hell do you think you are lady ???? You're a teller at the BOA. Count the money and mind your business. YOU'RE A DISGRACEFUL being. That man looked embarrassed and uncomfortable.
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October 2021 by Rinji sherpa
Hope I don't have to come back here again.So slow and very long wait!
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July 2021 by C L.
Can I give zero stars? Saturday morning. Five people on line to cash checks. Two tellers. Line doesn't move. Someone walking around with a tablet asking new people walking in how she can help. Meanwhile while the line isn't moving with at times no new people coming in, maybe she could cash a check. I left after 15 minutes. Holding my same spot in line. I asked to speak to the manager. She was busy. Get hip BoA. Bring back the Oradell branch. Not going back.
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June 2021 by Sheryl Katzenstein
If you are doing phone services Get a better command of English. Not helpful in any way for the issue
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June 2021 by Robert Obernauer
The service was beyond slow, the service is beyond poor and the bank is understaffed, there is no parking available. They have a superiority complex at this bank
