-
March 2024 by K B.
STAY AWAY!!! STAY AWAY!!!!! Don't buy anything here, Cheap product, same as IKEA but you are charged lot more, Also if product that you buy and don't like, good luck returning!!! They tell you 50 % restocking fee (which is high) and they never even give you that back. Try to do charge back and they will lie to back you never returned item. THIS GUY IS A CROOK. Brings stuff from china, labes differently. if you dont like it .... well you are out of luck!!!
-
March 2024 by Hartmut G.
I bought 4 beautiful dining chairs from BoConcept in Paramus. The service was great. Nahid was a pleasure to deal with. She was very professional, accommodating and very helpful with the pick-up. Hartmut G.
-
October 2023 by Heather M.
Sally at BoConcept is amazing. She was so patient and creative! Not pushy at all and she REALLY listened to what I was saying AND paid attention to my own reaction to things. She spent two hours with me helping me make a decision and I felt like she sincerely cared about my choices. She pushed when she thought a fabric might be better or when she felt I should consider something else, but it was a gentle push, more like a suggestion. And she was right each time! If you need some help and guidance without the hard sell, she is your gal. She has a great eye and knows her stuff. And BoConcept furniture is of a great quality with wonderful customer service.
-
October 2023 by rory quinn
Would highly recommend this store. That helped me furnish my whole apartment in manhattan. Very professional work and great customer service. Would definitely use Bo Concept again in the future
-
October 2023 by Joanne
Nahid is the most graceful and thorough sales associate that helped me!
-
April 2023 by rob s
Michael was fantastic!We stumbled upon boconcept, at a loss and confused. Would we ever find the right sofa? Luckily enough, after the sales person thoroughly walked us through all of our options in stock and non, we found the perfect piece. After months of waiting, we finally met our new couch - exactly as described magnificent and just what we wanted: comfortable and plush, modern, sleek and made to our specification, I couldn't imagine a better fit!
-
June 2022 by Gary B.
We just recieved our sofa and are very pleased Our salesman ,Jack no longer works there but he was patient informative and went the extra mile to make sure we are happy Sofa was delivered on the week it was promised in perfect condition Thank you BoConcept!
-
March 2022 by Han Lee
I had great buying experience with Cheng from BoConcept Paramus. She was very friendly, knowledgeable, and helped me to pick the right sofa for my new home. I am waiting for my sofa to arrive and will update my review once it’s here. But so far very pleasant buying experience with Cheng and BoConcept.
-
January 2022 by Ilya Frisher
Bo Concept is a fantastic brand & the Paramus location is very helpful & accommodating!
-
November 2021 by Fei W.
Cheng is a great home designer. She understands my needs and patiently helped me go through the entire living room design process. The sectional sofa I purchased from BoConcept with her help is great for my living room.
-
November 2021 by Briana O'Neill
Many thanks to Cheng for all her help with my recent purchase. She was very pleasant and knowledgeable, and made finding furniture for my new home a breeze. Will be returning for any future purchases!
-
October 2021 by Andrew Cho
Wonderful, friendly experience with Cheng and Jack. I went looking for a bed frame, and they helped me create a rendering of my room with the bed and guided me in a very comfortable buying experience.Update 10 weeks after order:Bed frame arrived. Love it. Still five stars for Boconcept Paramus. Cheng and Peter were fantastic in communicating the delivery. And the delivery men delivered, assembled, and cleaned all in an hour.
-
October 2021 by Shari Jawetz
Jack was very helpful in finding pieces of furniture that fit my aesthetic and the vision of my space. Working with him was a very good experience.
-
August 2021 by Ben Katz
I had an outstanding experience at BoConcept Paramus with Jack and Ming. I was shopping the BoConcept sample sale for my new home and found the perfect recliner-couch for my space. I was reluctant to consider an automated couch without testing it, but Jack was extremely helpful - sending a video of the functions, photos, and answered all my questions. He really put my mind at ease. Ming delivered the couch. He was professional, courteous, and delivered the couch up 3 flights of stairs safely (with a little help:) I got an incredibly comfortable couch at great value. Customer service: 11/10. Above and beyond.
-
August 2021 by Yury Zimavilin
Amazing, welcoming atmosphere! Great customer service and outstanding product quality. Had a BoConcept dinning room set for 15 years. My kids couldn’t destroy the table and trust me they have tried. Decided to refresh the style and didn’t even look elsewhere.Jack is the man! It was a pleasure working with him. Treats customers like a family!
