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September 2023 by john scaramia
Lenny is the best! He makes sure that everything is correct and goes beyond to assure customer satisfaction.
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September 2023 by K Fish
Pleasant staff. I’ve been here 3 times and always quick and easy. A+
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August 2023 by Pamela Bayer
while looking for a convenient place to rent a car, we found budget on route 17 S. in Paramus. We wanted a specific Stylist Car. They seem to have everything we were looking for at the correct price we were looking to spend. When we arrived, the car was ready for us spotless, full tank of gas. The gentleman that helped us was attentive, friendly, and informative. When we returned the car, they inspected it, so everything perfect and we were on our way
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August 2023 by China Doll
I rented a vehicle for a few days at Budget and they had a great deal and their customer service was pretty good, but watch out for ridiculously increased pricing for daily extensions . It’s insane! Enterprise it is.
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July 2023 by Moshe
Very nice and Comfortable cars with a great staff that’s here to help.
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June 2023 by Daniel Kim
Clean cars, quick and easy pickup and drop-off process.
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May 2023 by Javier Delgado
The staff is so professional and helpful. They genuinely want to make sure I have a car that is perfect for my trip and family size as well.
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April 2023 by Natiluv2crazy
They had no vehicles available and couldn’t direct to other locations that may be able to help.
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February 2023 by Alberto Obera
Rented car online and returned car after 6 days. Shame can't drop off at airport which will better for tourist like me. Staff were friendly to help.
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December 2022 by Judy Amore
Nice new cars n service is great!!! The gentleman running the place is very personable n courteous! Thank you for your great service.
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October 2022 by Denny Panakal
Friendly, knowledgeable and accommodating staff. Quick checkout and clean cars.
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September 2022 by Robin Jose
I rented a 7 seated Elite SUV from Paramus in NJ to travel to Florida with my wife and newborn twins. One of our requirement was to have a bench seat at the second row so that either of us could sit next to our newborns. We were alloted with a Toyota Highlander with a bench seat in the second row.Few minutes into our travel, the suv showed a warning signal and so we called for the Budget roadside assistance. Following the phone conversation the customer rep informed that we are alloted with a replacement vehicle at Baltimore airport rental. So we rerouted to Baltimore airport and by the time we reached airport, it was really late and we had to book a last minute hotel stay at the airport which was unexpected and added significant cost to our journey. We got the replacement vehicle - a Nissan Pathfinder, the next day and we transferred all our luggages and we continued our journey by around noon.After a few mile drive with the pathfinder we noticed that the car shiver while braking and the steering wobble and the car kept pulling towards a side during the drive.We called the assistance a second time and this time the said a replacement vehcile is secured at Washington airport rentals. We detoured to Washington airport and went to pickup next suv, and by now we lost almost a day on the scheduled journey.We were given a Dodge caravan from with no middle seat which we felt was unsafe for us to drive this far. Throughout this time my kids were crying with all the feeding delays and my wife had unwanted stress.Finally after much discussion we were given a toyota sienna however by this time we had significantly lost a lot of travel time and we could reach our destination only after one and half days than our scheduled journey.We did speak with customer service to increase our rental time to be able to get to final location. But while at Drop off we were charged late fee on top of not being considered for the delay that was caused by these inconveniences.
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September 2022 by Todd P
Definitely rent through Avis website and then go to the.location here. I called directly and he quoted me $100 a day or $600. I got the car through Avis for $203. Not sure what that was about but getting the car and returning was a piece of cake.
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July 2022 by M French
the owners of this Budge/Avis were very polite, quick and honest!we were lucky to find them. Their rates were fine considering what everyplace else was charging. Both the pickup and drop off were seamless, efficient and again, the young lady checking me in and out was super! Thanks very much!
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March 2022 by Shaik Abdul Cader Shaik Dawood
Friendly service personnel. They have strict covid protocols; no more than 2 people should be inside.The service was quick as well.