-
January 2024 by Dana Phillips
It was under staff ,most of their merchandise is on the floor , and alarms in the shoes department were making so much .No one came to investigate, there's was no one insight to ask for help
-
December 2023 by P. D.
Well! I usually do not like coming into this store cause it is so messy. Such a long wait at the registers so I usually end up leaving the pots, or anything I may have found in the store and walk away.But I went last week on a Tuesday morning and I had a great time looking at things and actually making a purchase! The store was surprisingly in good shape, not items on the floor or the usual mess. The cashiers were nice and the line went fast.Prices are low for most items. I imagine if you have children or a big family this would be the place to go. Lots of great clothes for children at great prices.I like going in for kitchen items, art supplies, pajamas and what ever pretty thing I may find. I'll go backKeep it up!
-
December 2023 by ANA SHAB
I am back in USSR! Waiting in line over an hour! Christmas season, evening, 3 cashiers! And they are slower than turtles! One woman literally folds clothes while scanning a price and then refolding them again while putting them in bags. Good training, Burlington! Another cashier is chatting with the customer while holding the product in her hands instead of scanning it. People walking out of line leaving products behind. If I see Burlington go out of business, I will not be surprised.
-
November 2023 by Robert R
Terrible experience here. The night shift manager during the workweeks is very rude and has no sense of customer service and does not make me or my family feel welcome to the store. The line is always extremely slow as well; be ready to wait 30+ minutes to checkout. This is not the first time I felt uncomfortable at the store. I really wish management was more welcoming and customer service oriented. I gave Burlington so much business but unfortunately, I will not be coming back here. Similar stores around like TJX will gladly take my business and be very happy to assist customers.
-
October 2023 by Megan C.
This location does not have a plus size section for adult women. Caters more to medium adults, juniors, girls...men big and tall. Everyone except plus size adult females.
-
August 2023 by Angie S
Before I even get into the crazy manager, the lack of cashiers is ridiculous.Theres 13 registers, should be at least be 8 cashiers, but whatever.1. The store in literally all compartments- as in men’s/women/children shoes and clothes, beauty items, and ESPECIALLY THE SHOES- are beyond messy and unorganized.2. Now the manager. I don’t know her name, but she was a non-black Muslim woman. It was 30 minutes to closing and she snapped at me to hurry up and cash my stuff in. Maybe it’s been a long night for her, so I gave her grace and just went on about my business.After I checked out it was six minutes after closing (again, had to wait in their ridiculously long line). Being that the purse rack was right across the register and no longer wanted a purse, I offered to put it back. Cashier gave me permission.As I am running to put it back, the manager screams at me “WHAT ARE YOU DOING!!??”? I calmly said “I was putting back a purse and you did not have to yell at me like that” then left the store…When people shop, they’d expect harassment from other fellow customers, not the actual workers at the store…hate to be pulled this card, but maybe it’s because I was black, maybe it was because I had on shorts… Who knows.
-
August 2023 by Kathleen Z.
Terrible the day I was there!! It was a Monday afternoon, waited 45 minutes in line to pay!! Only 2 registers were open. Terrible customer service. First and last time there.
-
July 2023 by Milton Menjivar
Not enough cashiers for a long line of guests, waited over 1 hour to check out, recommend improving check out experience, time is valuable.
-
June 2023 by KINGABYSS111
One of the messiest most disgusting Burlington coat factories I've ever been to. Wish I can give 0 stars for them, you couldn't even walk through most of the aisles,more stuff was on the floor than shelves. This is a lawsuit waiting to happen even from employees.i walked right out especially after seeing that line. NOT GETTING MY BUSINESS treating customers like that.
-
May 2023 by Warren Family
This place is very unorganized and is absolutely messy. I ve been waiting online for almost 30mins they are in need of more employees .It was morning around 11 am. This place should not look like this
-
May 2023 by J D
With a line of about 50+ people (absolutely no exaggeration here) there were 2 employees at the register doing check out and then at some point when the store was closing they added two more. Does the company actually care about its customers or our time? Mind you the store is a mess! Complete mess! While standing on the line for who knows how long.. i took this precious time to leave a review. SOMEDAY ill get to the front of the line.
-
May 2023 by Heba Ajjour
You can find a beautiful things but you will spend a whole day just waiting in the line !!There’s a 10 registers but only 4 open always!!I guess all burlington stores they have to hire many more people!!
-
May 2023 by Leandro Ortega
Line Too slow, no many cashiers and sometimes customers have to go and without and leave what wanted to pay, please more personal, last week one of the superior had actitud she was blonde one, I was just looking she followed me wherever I go I said go go we are close I told U that we are close take the stairs and go , she was nice is the first time I see someone like her in burlington...
-
April 2023 by Irony Keeps me sane
First review ever… I’m still in the line… I have been in the line for an hour now. Two registers open out of 13… two others employees are fixing hangers (slowly… which makes me thing they feel tired and annoyed by the lack of help. I really think management is awful at this store. If you are gonna have a sale (is a Thursday and busy?) you need to plan ahead! I needed to go to other stores but they are closing now… waisted my time to go shopping around the mall in Burlington’s line to pay… not good for the rest of the mall…
-
April 2023 by Kierstyn Nicole
Love this store!!!! Low prices, great quality items. A bit disorganized and always very long lines but it’s worth it for the awesome finds