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February 2024 by Dororo Hui
I went during re opening event. First time mom here, so I was just looking to test out stroller.But because how informative the staff were, I walked out with a peg preggo stroller that I didn't considered before I was there.
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February 2024 by Gwen Nguyen
Lady in the puffer vest today was nasty. everyone else was very nice.
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November 2023 by Esther Roskam
Reopened very bright and clean but not fully stocked and not everything labeled. Wait a few weeks to visit. Also they DO have at least some Chicco products here despite an opening flyer to the contrary
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April 2023 by Brittany DeFelice
Be careful! They cancel your order and don't refund you your money. Buybuy Baby owes me $750 that they refuse to give me back according to them because of an "error on their end"
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March 2023 by Gaudi Nunez
Extremely rude staff. I encountered 2 old ladies and one was worse than the other. I would not recommend this store
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February 2023 by Anne Freiberger
Andrea was extremely patient, informative and knowledgeable regarding my inquiry about a baby play yard. She was very conscientious to answer my questions in a very clear snd congenial manner. She is a true asset to your company. It was a pleasure to interact with her. May she be blessed for her kindness.
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December 2022 by SM R
I absolutely love the managers in this location! Julie is amazing! She is so helpful, knowledgeable , sweet and makes me want to come back to this specific location only just because of her awesome natural peoples skills. The other manager is also awesome as well however please forgive me I don’t remember her name……. Sorry! Great job! Even short staffed they provide incredible customer service at this location! Thank you!:)
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October 2022 by Alisha De leon
Wish I can give them a negative start. I called the store asking for my baby registry items and they were extremely rude ! Never received my free bag. Finally when some of my items arrive and arrived broken . I called customer service and they don’t know English at all , they current understand me . Had me waiting on hold for 30 mins and they couldn’t even find the iteams in my baby registry . I asked to speak to a manager and they told me that’s not necessary and refused to pass over the phone to a manager . What a dam headache this has been. It was supposed to be fun and nice .
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September 2022 by juan sanchez
As a happy employee I believe we have a variety of products,reasonable prices and experienced people like myself to make everyone's experience one of a kind and hope to come back,we will help you with everything you will need for years to come
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September 2022 by Miosotis Palmero
Came here with my best friend she’s having her first bundle of joy.We had the pleasure of receiving assistance from Michelle O. Let me just say the little things really are the things we value the most.Michelle over exceeded in providing guidance and suggestions making the registry process so much easier! I’m so grateful for people that go above and beyond very rare to see and when someone shows that level of care can’t help but to give credit to where it’s owed. Her kindness and suggestions truthfully made this experience one to remember!
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August 2022 by andrea harrington
John Luca was incredibly helpful for 2 somewhat clueless new parents to be. We went in for the first time to start looking at stuff and admittedly were a bit overwhelmed with everything we were looking at. He helped set us up on our registry, and walked us through some really important facts to know with travel systems and carseats that we NEVER would have thought about. It's definitely worth the trip out to visit the location.
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May 2022 by Jay
I wish I can give more than 5 stars to Jean Marie. What an exceptional employee to Buy Buy Baby. I will be reaching out to corporate as well regarding your exceptional work with my wife and I. Not easy to deal with an 8 month pregnant wife who’s having a tough time making the final decisions as our date is coming very soon, but Jean Marie was so sweet, patient, and extremely informative. She gave us very useful advice from her own personal experiences as a mom and just from being an employee. Due to her advice, we made an excellent purchase for a nursery rocking chair. My wife couldn’t be happier as well as myself, but mostly my wife. She is an exceptional employee and she deserves all the recognition. Hopefully anyone reading this review will go to Buy Buy baby and ask for this woman and experience what we experienced. Hopefully you will also write a review. Thank you Jean Marie for your exceptional work!!
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May 2022 by Wendy
I picked up my gift registry bag today and I was so disappointed. It only has one nuk bottle, one mam pacifier and one Palmer cream sample. When I see what’s inside I was like what???!There is a coupon for buybuy baby but couldn’t be added and I think it is used. I have spent nearly 1000$ online using buybuybaby and have see some baby welcome bag sample online. Nothing like what I get. This store definitely a bad place for you to pick up your baby registry bag. Try to avoid this one!
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January 2022 by Dennis Murphy
Fina at this store helped us so much with our stroller search! We had been trying so long to figure out which stroller was right for us and then finally went into the store to try them out. Fina even helped us with our jogging stroller search!
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December 2021 by love panda
The Thanksgiving Promotion, Buy $300 and then the buy buy baby offers you $100 online fund is a complete scam. Please do not buy. So we purchased a crib in buy buy baby store with more than $300. The cashier at Paramus store said we would get $100 dollars fund online. we need to wait for 24 hours to make sure the fund is available. we waited until next Monday, then I called customer services, they said we need to wait for another 72 hours to see the fund. then I called customer services again after 72 hours, they told me since it was a store purchase, I will have to wait for another 24 hours to 72 hours because they had no way to check on my order online and they had to submit a ticket. This is definitely a scam.