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February 2024 by It’s Me Kiara Tee
I was referred here by my OBGYN office after having a traumatizing birthing experience. I’m not going to get into creating a laundry list of complaints about how unorganized and completely unprofessional this group is because I see so many complaints below already. Just know that if I would have done my research in the beginning/ seen all of these bad reviews I would have declined to even start working with this team (even though my OB recommended them).Back on the hunt looking for a therapist I go!
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November 2023 by dta1488
Just got done filing a complaint with the state of New Jersey. So I'm having a mental health crisis and all they do is gaslight. They change appointments last minute, they obviously do not care about their patients. They also shuffle doctors without even giving the patient a send off to say goodbye, no compassion. One doctor prescribed anti psychotic drugs for me simply because I confided in her that I have mildly racing thoughts at night! This criminal organization should lose its right to practice medicine.
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October 2023 by Kimberly Woznak
So I filled out the online form. Weeks past and nothing. I kept calling and calling. I finally get someone. I go for my intake. They tell me it will be a while to get a therapist because there is a shortage. No problem I wait and wait. After a couple months I get a call that they still don't have a therapist but they want me to do group therapy on Monday and Thursday nights. I am a single Mom and I don't have transportation. I also have issues doing group because of a previous bad experience. So since I couldn't do their group therapy they dropped me. I really need help. They should have said that from the beginning not string me along for months and then just drop me. Thanks for making my mental health worse horrible place. Plus the women at the front desk literally peeled my insurance card apart. Just a weird experience overall
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September 2023 by Renee P.
I worked atCare Plus,NJ for 5yrs. It was known for advocating for the Mentally Challenged population. I feel it did an excellent job. This population is difficult to work with because sometimes they have a dual Diagnosis. Besides, mental issues or addiction issue, they are diagnosed with many medical issues such as Diabetes, Chronic Hepatitis, Hypertension,Hypercholesterolemia,Dental problems, etc. Since this vulnerable population also chain smokes. It is extremely important to have good medical care. Unfortunately, it is almost impossible to find consistent medical care! It may sound easy since they have health insurance but many Doctors refuse clients with Medicaid.
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July 2023 by Dave K.
This agency should be shut down. Many illegal practices with incompetent therapists. Also the Admission department is a joke. Rude people answering the phone all flustered and confused. My school recommended therapy here for my daughter but it was like the Twlight Zone trying to connect to a competent person Do not go here. Seriously run!!
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June 2023 by JungSub YOON
Doctor Ashely have never appeared on scheduled time multiple times and canceled the appointment at the very last minute. What a terrible doctor.
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March 2023 by Alexandria Hazou
I been going to Care plus in paramus for years now.. and I can truly say they been nothing but amazing and deserve a five star! John has always been super helpful and so sweet! We need more people like him working in offices!
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December 2022 by Kat Cabrera
I rarely do reviews but I have to review this establishment because the help they are offering me is above and beyond. Everyone from the front staff (Janibel), my case manager (Rebecca), Tina and my therapist (Jennifer Lubanty) have been so wonderful, patient, and caring. I’m having a hard time mentally and financially, but knowing I have a team of caring individuals in charge behind me makes me not only emotional but protected and supported. I would recommend everyone to go to this facility that needs mental health help and a support team. Telehealth goes smoothly, copay goes smoothly, everything is great. Therapy isn’t only thing they offer, they offer support in daily life when depression makes it hard to deal, and a patient and kind manner with their patients. This is optimal patient care and I’m happy I found my therapy home. Thank you careplus
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December 2022 by Maxim Konstantinovski
I have mixed fillings. Care Plus specialists helped my son a lot and I will always be grateful for this. Nevertheless, Care Plus preferred not to share important facts with the court appointed parent coordinator ( for example, that mother refused to bring the child to the court appointed therapy FOR 6 MONTHS). It looks to me that covering such information against best interests of my child if to say the least.
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November 2022 by Stephanie A.
I've dealt with this facility for almost 10 YEARS on & off. They do not have a streamlined system of communication within their own facility; let ALONE with their clients! This is for MENTAL HEALTH CARE; provisions for patients who are DISABLED AND WITHOUT TRANSPORTATION- the fail MISERABLY in ALL ASPECTS of following up, Providing BASIC NEEDS, keeping in touch REGULARLY AND HUMANELY with their Patients!!! I'm so overwhelmed with the NEGLECT I've dealt with from this so-called "Facility". The State needs to Investigate them ASAP! HORROR SHOW- you wind up WORSE than when you initially contacted them due to their cumulative NEGLIGENCE! SHAME ON THEM! Peoples HEALTH/ LIVES are counting in facilities like this that MERELY TAKE YOUR INSURANCE MONEY AND THROW YOU AS A HUMAN BEING to the dump. I'm FURIOUS!
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November 2022 by Jason Aufiero
I called bergen county screening services in regards an involuntary hospital stay. Lady kept hanging up on me and refused to give me her information so I could report her. Not much of a help line.
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September 2022 by Catherine Sullivan
I have been attending care plus since 2019 and I have gotten the absolute best level of care and therapy services provided and now I am living a productive life and I am on proper dosage of anxiety meds and I am getting proper sleep now because of my sleep meds
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August 2022 by Peter Giovenco
I have currently been with careplus for about a year. Let me tell you I have had a long history of mental illness. started from the age of 9 I'm now 35 I have been to countless mental health facilities and careplus has the most considerate professional team of mental health professionals. I personally want to thank Dr.Ellery who is the best physiatrist I have ever worked with Dr.Ellery really understands the field and his knowledge of mental health disorders and medication is Grade A+ I'm so thankful for what he has done for me. From someone who has about 26 years of experience I would highly recommend Dr.Ellery and trust him fully to help you help yourself. ⭐⭐⭐⭐⭐
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August 2022 by William Galeano
Semi-friendly front desk and really nice counselor my son worked with. They are a bit disorganized, but overall a good place to find the help you need.
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August 2022 by Karin Beutel
Worst place. Therapists don’t seem too well trained and good luck trying to ever contact the billing department.