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April 2024 by Vanessa Mazzella
ATM broken, rude unhelpful bank teller, avoid this chase location
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February 2024 by james bond
One of the worst customers service banks in the area. The staff is unprofessional yelling out how much money you want to withdraw. I heard the entire conversation of the someone next to me because the teller was like " you want $x,000 cash!" Then proceeds to say "let me ask if we have that money" then proceeds to ask the other tellers while they are helping someone else. Very unprofessional
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January 2024 by Agusto Chivossio
I am happy with this branch. Always polite, helpful. Self deposit boxes are still there. Lines are never long, or unbearable like in done other locations. Plus you can always stop by traders Joe's across the street, really convenient :)
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December 2023 by julio liz
You need more ATMs on this location,having one ATM in this busy location is not ideal.
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November 2023 by Jess M
This bank has changed so much in the past couple years. I am shocked on how the customer service has declined since Sheila joined. I was hoping to continue to go to this bank, but I am switching due the staff changes and poor customer service. My mother was charged for safety key she did not want, and instead of helping her she was spoken down to.
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November 2023 by Jen Castelano
Extremely poor, unprofessional and unfriendly staff. With the exception of 3 people, I go out of my way to avoid this branch. They literally go out of their way to make every transaction difficult. I’ve literally left there and gone elsewhere without changing a thing… and deposit with no issue and given polite and excellent customer service!!! I would give “zero” stars if it were possible.
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November 2023 by Jess Mayer
This bank has changed so much in the past couple years. I am shocked on how the customer service has declined since Sheila joined. I was hoping to continue to go to this bank, but I am switching due the staff changes and poor customer service. My mother was charged for safety key she did not want, and instead of helping her she was spoken down to.
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July 2023 by Renhong Wang
I made phone calls on Tuesday afternoon , but no one answered.
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October 2022 by David Dor
Giving this place 2 stars because no ATM inside the bank even though it is a large bank and they have the room for it. Also 3 tellers but still a line when only 3 people in line.
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September 2022 by Mike Vanni
Very friendly and courteous tellers. It's nice to still walk into a branch and talk to people
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April 2022 by alexa Magliaro
Fav bank
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December 2021 by David P
Giving this place 2 stars because no ATM inside the bank even though it is a large bank and they have the room for it. Also 3 tellers but still a line when only 3 people in line.
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July 2021 by D Kang
Not bad
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June 2021 by D K
Not bad
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March 2021 by Olga Ginzburg
Great experience! Professional and pleasant employees, very efficient and knowledgeable. Highly recommend this Chase branch!
