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February 2025 by Sean Pierson
Terrible company, terrible experiences ALWAYS
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December 2024 by Martin Andrade
Very good bus company! I recommend them!
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December 2024 by Erwin Emmanuel
The ride was comfortable, but my biggest impression was that my laptop bag stayed on the bus, I was in a panic, called HQ, and in a few hours, the bag was secured and I could collect it the next day.
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October 2024 by Antonio Zueger
Not reliable service. Waste of money and time
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July 2024 by Ming Wayne Gui
The return trip from woodbury common to nyc is a nightmare. We have been waiting for 75mins (and counting) with no buses in sight. There was a bus that alighted people at 2pm but then it just went off without taking the few of us who were queuing at the pick up point. There is no schedule or timetable anywhere, and the ones on a 3rd party platform are all not updated or inconsistent.
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July 2024 by Mathias Jimenez
Great service
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June 2024 by Daniel Kim
Memories with people who are working hard over there. The running system looks so strict, but I respect that Safety is a priority, It's non-negotiable to protect, to stay out of risks for life.
I missed all members of CoachUSA, and thank you again.
God bless you,CoachUSA
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May 2024 by Jack Tripper
Please advise your “professional” drivers that weight and vehicle type restrictions apply to them. The Maryland state police will be paying a visit next time they choose to take a short cut through neighborhood roads that are weight restricted. That’s on the CDL test and is considered a moving violation. I have the dot, tag and vehicle information and video evidence. I wonder if your insurance carrier would be interested? Drivers don’t seem to care about the law.
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April 2024 by Diego Martinez
A bus terminal with everything you need for your trips; good service.
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April 2024 by Laneta Loera
Do not bother to use this bus service. They are either broke down; cancelled or just don’t show up. If they arrive they are at least one hour late. They can’t keep drivers which means they do not pay their employees well or they don’t appreciate them. The only time they are on time is the starter bus at 7:15 am from port authority in NYC and that’s if it doesn’t break and just not go anywhere. I have used this bus system for 14 years. It was a good company. Now, it’s sure to get you stranded. Don’t waste your money. Take the train or split the Uber fare with someone else standing in line waiting on this bus. Another thing is the 700pm bus is supposed to leave terminal A at Newark airport at 700 pm! You can stand there at the bus stop and watch the driver talk on his phone or nap between 7:15-7:35, then he bothers to move the bus to the bus stop and open the door. Terrible service
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February 2024 by 13NJJACK
Why is the 780 line going down Rte 4 bypassing Cedar Lane in Teaneck? This is totally unacceptable.
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February 2024 by Ajey Anand
Most unreliable bus schedule from grand central to Newark airport in NYC/ Newark
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February 2024 by Ryan Thompson
I just started the job it's going well there's a lot to learn about there system
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January 2024 by AM
If you’re booking for a nyc to ewr trip, forget making your flight. They NEVER show up on time and have caused me to loose multiple flights despite arriving hours early to make up for their recklessness. Typing this as I loose another flight due to this sub-par company with no regards to people’s times whatsoever.
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January 2024 by Lucca Moretti Rímoli
Agents scammed me charging more than the original price after leaving MetLife Stadium.
