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February 2024 by Robert Swander
I ordered online. They sent me pants with a security tag still on it. Pants are unwearable. Terrible service! Never ordering here again!!
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September 2023 by Dee Reynolds
Purchased 2 sneakers here for my birthday outing on September 6,! The guy that helped me was nice AND he knew what he was talking about. Will return!
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August 2023 by Xavier Pena
My name is Xavier Peña, I was a supervisor at this store who was fired for using a word that is common around this area of New Jersey. I can go into a lot of details of how messed this company really is. The way they treat their employees is awful, especially if you’re not a ASM or Store Manager who can pretty much get away with a lot of things. If your planning on working there now I would recommend not to if you take your mental health and social life serious because these people will make you feel that your worthless especially the District Manager Jonathan Diaz who has given himself a standard too high and has singled out countless employees if they weren’t doing exactly what he was asking for which is a authoritarian behavior. If you thought HR would actually help about this they won’t since they are all friends and will do exactly what their friends say such in the case of Arthur Crew who actually got away with harassing female employees in the store and was then swept under the rug to avoid issues of coming out to the public about this situation.
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July 2023 by Linda G
It is a Crazy shop and it requires a tip for every purchase you make. They didn’t tell me why I needed a tip they just forced me to tip them. This incident happened at Garden States Parma’s Finish Line.
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July 2023 by jin ping jiang
This is a very rubbish store, the staff are crazy, they sell all the shoes to everyone they know. And they force you to donate.
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July 2023 by Michelle Caba
Unprofessional and rude. The guy on the register ? tonight June 12th. I’ll spend my money elsewhere✌?
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January 2023 by Christina Peck
Bought a Christmas gift early that my son did not like. They would not return the money to my credit card only store credit. When I explained that I bought the gift early so the 45 day rule should not start until Dec 25 the manager, Xzavier, who had zero eye contact with us grunted “only store credit’. Very poor customer service excellence.
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January 2023 by Chris G
Customer service is horrible. Not one worker gave me a greeting. They just look at you and look away.. Ghetto
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September 2022 by Khalid Jackson
This finishline was immaculate! When I walked in the store was in perfect order. The sales team was absolutely professional and checkout was seamless. Unfortunately, the sneakers I wanted weren't available at this location in the color I would have preferred, however, the style was available. My best advice would be for anyone who's looking for a specific shoe in a particular color, would be to check the online stock before traveling to their locations. Variety of stock depends on market statistics.Happy Shopping!!!
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September 2022 by SuddenIcon
Horrible customer service and online store shopping experience
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July 2022 by chris leo
Black lady didn’t let me press email and print. As soon as I took my card out , she immediately pressed the print only button. I suggest when you take your card out- press the email and print button as soon as you. HORRIBLE CUSTOMER SERVICE
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June 2022 by Nicole Estevez
I just wanted to get on here and say how helpful GSP finish line management is. More specifically the young lady Eleni helped me. I came in looking for some a womens 270’s with the mint bubble in the back she stated they didn’t have it in store. She went on by showing me the other new colors they have just received. She saw I wasn’t really sold on them instead of her just apologizing and saying we didn’t have them she then proceeded to check online and see if they had them on their website or even another store close by. She was very helpful and in a bubbly mood I will for sure will be going back soon.
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May 2022 by Jhon Cabrera
They have a nice variety selection of sneakers. The staff is also helpful and quick when you want your sneaker brought out to you.
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April 2022 by jaughvani jones
Great staff, friendly super helpful.
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March 2022 by Tarek Omar Youssef
No management, horrible staff and absolutely no help
