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January 2024 by MARNIE PINEDA
It is a beautiful store. The clothes on the shelves don't look so pretty; but put they are beauties, works of art. They are unique and quality pieces. The prices are affordable. It is a place that is easily accessible, even for those with disabilities. Forward!
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December 2023 by P. D.
I believe this is the best H & M store. If you believe otherwise please let us know. The store is spacious, organized and the staff are really helpful and friendly. Clothes are reasonably priced and well made. Fashionable but with a classical look. Great for the office or a night out. Every time I go there I find something really nice I will most definitely wear.
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November 2023 by christian abraham
The lady saw me trying on outfits in the fitting room, I stepped out to grab a smaller size, only to come back to fitting room being closed off at 7:35pm. The store closes at 8. This is a mall. I told the lady that I just needed to make sure these fit before making my purchases. I spent 2hours in the store and had 5 outfits. She looked me in my face and srugged her shoulders. I dropped everything and left. Disgusting customer service.
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September 2023 by Carlos Marte
Searched the store for 35 minutes looking for the correct jeans. When I finally found them with no help whatsoever because apparently everyone was too busy. When I go to try themat 7:51 I could because the fitting room is closed.don’t they close at 9.??
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September 2023 by YY Koegel
Good store, little expensive for the quality they offer. Nice staff.
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July 2023 by Zessiah-Stephon Baez
I only shop from them online and I love the euro cut. All of their clothes fit me so well. Never had to return a single item.
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May 2023 by Manuel Rivera
I’d like to start off with saying Maya the store manager at store was no help at all for me. She delayed her customer support with me. She was very unhelpful smirked at my request. I understand they open at 10 am. I bought a shirt on 05/19/2023. Everyone at the cash register were on their phones. Catching rather than dealing with customers. Due to that I believe the staff wasn’t paying attention to their job, and left the magnet on the new shirt I bought. Normally it would be an issue when I wasn’t in a rush. Although this day I was in a rush. I about to be godfather of my 1 year old niece. The baptism was scheduled for 11 am. I see it unfair to not simply take the magnet off knowing it was their own fault. Making me wait till 10 am and not being courteous enough to open simply and remove the magnet they forgot to take off them selves. Knowing I’m in a rush. I spoke to the manger at 9:45 the magnet removal would have taken less than one minute. Having to delay my original plans, and delay me to my event is unfair. I never complain or give attitudes to any retail store because I used to do retail. Although this could of been simply resolved in seconds. Better yet if everyone was doing their job.
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May 2023 by Danni Chad
very bad service rude employees and a sales manager told me to take my return to another store despite having a reciept? I realized it was so they would meet their quota. will not shop there again
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January 2023 by A. Brown
Had some nice pieces but didn't find my size
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January 2023 by Noris Davis Predicación Comedia sana y más.
They have a variety of beautiful cloth. They also have good sales.
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December 2022 by Douglas Kearney
I passed by this store the other day and I heard Little Red Corvette by Prince. It made me feel nostalgic. For that reason I will give five stars.
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December 2022 by Abraham Si
H&M could carry more designers & designer Blazers too.
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November 2022 by Elena Ilievska
Their fitting rooms are closed. Why would anyone buy anything from the store if it cannot be tried on?
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August 2022 by Chrissa D
H&M is one of my favorite stores to shop in. I can always find something unique and pretty. And of course, always at a great price. I love the idea that if you bring in a used item, you can receive 20% off on your next purchase. One of my favorite blouses that I've always received compliments on, came from H&M. Its really versatile. You can wear it with the buttons in the back for a clean neckline or turn it around and its more casual. I hope they never close. I usually shop Riverside. But anywhere there's a H&M, I'll go.
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July 2022 by Vic toria
Rude employees. I asked for help locating an item and both the employee working at the cashier and a floor employee were on their phones during their shifts. When I said "excuse me, can you help me locate this item? The website says it's in stock?" both of the employees told me to look around the store myself without looking at my phone to see what the item was. I took another lap around the store and returned to ask for assistance again. The floor employee told me that if I can't find it, then I should just look harder. The cashier rudely told me she's not allowed to leave the register and that I should ask someone else for help, even though I was one of the only customers in the store and I asked her if there is a system she can look it up in. I will not be returning to this location and hope for better management.
