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February 2024 by Christina Guglielmo
Lines can be a bit long even if you order online, the staff is kind and professional and you can find most of what you see online in the stores but not everything. You can also order online to the store as well you just need to have your photo id for pickup.
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December 2023 by Lady Beltre
Costumer service ? I went to pick up an order I placed online and the girl gave it to me without a bag
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November 2023 by Blue Mango
Von is a super hero. I had a complicated transaction at the register and he could not have been more patient, pleasant, and helpful. Ultimately, the issue was successfully resolved. CEO Libby Wadle, give this man a promotion.
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July 2023 by Jane
Nice sale items for summer.
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April 2023 by spoorthi Shres
Well organized and good customer service.
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April 2023 by Franklin Fernandez
Customer service is horrible .. I go there as a last resort .
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August 2022 by Christa L (American Girl Doll)
My favorite store! Great attentive staff, walk in and out of fittings rooms with ease. Try on as much as you like in one shot. Great selection
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August 2022 by Tiffany
It says they're open on Sundays when they're clearly not because they're in bergen County
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March 2022 by Chris V
Kinda shocked by the mens shop and how small it was. So cramped and claustrophobic. The prices were similar to the J.Crew regular shop so what’s the point…
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December 2021 by Tony Hong Fishing
My go-to spot in the whole mall, can really find some great deals if you look. Excellent staff if you need any help. Most hassle free fitting room that I’ve ever come across.Clothes are good quality.
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December 2021 by Karen Roselli
I have to take this moment to give a huge shoutout of compliments to the Jcrew factory outlet at the Woodbury commons in NY. and the Jcrew factory employee of Bergen County, Paramus. I was at the Woodbury Commons outlet last week asking about a pair of pants that were out of stock. The staff was so accommodating to do whatever they could to get these pants for me. Staff member Carmela Felter of Woodbury, called all the neighboring JCrews and finally located a pair in Bergen county NJ. She went over and above what was expected of her.Leanna L , worked diligently with her over the phone (from the Bergen Towne Center Store, space 31, Paramus NJ) was also outstanding!!!!! She was so efficient and accommodating and kind, that my pants arrived by 3pm the NEXT DAY!!!!!! What great customer service!!!Bravo to these ladies, working as a team & supplying the best customer service During this busy time of year! I'm delighted and will continue to shop at JCREW!!!!
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August 2021 by Kevin Waligora
Hard to find something you like here as the sizing is different than j crew , but the store is well kept and the staff is friendly
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August 2021 by yira Rivera
My favorite store
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May 2021 by sanjana rao
I love the Crew! For the entire family
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May 2021 by gina guerrero
very expensive they tell you 60% discount and when you pay it is as if they charged you the full price