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December 2025 by Yovany Tamargo
Worst experience of my life. I injured my wrist and just needed a basic MRI. They proceeded to never file my claim and blame it on my insurance. I called my insurance and they tell me there’s no paper work to approve. So I called Kayla back and I get a different person this person proceeds to tell me there is a machine I could have done in the facility and earlier. Now today’s the day of my extremity MRI and the machine is down. To add to that the doctor that I had was more interested in speaking with me about his Lego collection over my wrist. Please don’t waste your time with these people they do not actually care about your needs just the convenience for their staff that don’t communicate to each other.
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December 2025 by Edel Villanueva
awesome as always with this doctors mds and staff in general i solve my knee tear and totally recommend the kayal medical center
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November 2025 by Lauren Butler
Amazing experience! everyone was so kind and extremely helpful. I would suggest this location to anyone looking for orthopedic care.
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November 2025 by Northstar Arrow
Do not rely on appointments made through Zocdoc. After spending two hours researching and finding a doctor, I booked an appointment and received a confirmation — only to get a call later saying there were no appointments available. They told me I’d have to go to another location that’s too far away. Now I have to start my search all over again. It really feels like they don’t want new patients. Save your time and look elsewhere.
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November 2025 by HK
My son was diagnosed with a buckle fracture. He had an X-ray, and the doctor informed us that no treatment was necessary. However, we were asked to return for three additional follow-up visits, and the charges were unreasonably high. It appears that this practice overcharges patients with excessive fees.
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November 2025 by Larry Showfety
Beware of Excessive Charges and Hidden Costs
While the medical care at Kayal was competent, the billing practices were outrageous and left me feeling completely taken advantage of.
My daughter suffered a simple ankle sprain. We first visited a local urgent care where she received an X-ray, diagnosis, and ankle brace—all for a reasonable $200 total (with my $35 copay included). They suggested a follow-up with an orthopedist, so we chose Kayal.
We brought the original X-rays and brace to the appointment. Despite having everything needed to assess her injury, Kayal insisted on repeating the X-rays and replacing the existing brace with one nearly identical to the original. Their diagnosis was exactly the same: a sprained ankle.
The difference? The bill was over $1,600—including $140 for their brace and hundreds more for redundant imaging. Because of how they billed, they maxed out insurance reimbursement limits from two different companies, leaving me with an additional $165 balance for X-rays alone—on top of what insurance had already paid.
In short, Kayal’s prices were exorbitant, unjustified, and far beyond industry norms for the same services. The experience was a hard lesson in how some medical providers exploit billing systems at patients’ expense.
If you value transparency, fairness, and integrity in healthcare pricing, I strongly recommend looking elsewhere before choosing Kayal.
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October 2025 by Amy Drucker
My family have all been patients at Kayal Medical for the last few years. We have been repeat (3times) patients with Dr Pope who is a phenomenal surgeon and over all physician. We have also worked with Dr Bagi and Dr Reisman who are both excellent. I highly recommend these practioners to anyone.
Aislinn who works as the supervisor coordinator went above and beyond to help us. my son was in pain and she assured the procedure would take place as soon as possible. her customer service is through the roof and we felt heard and advocated for at all times!!
Alex the Medical asst was great with our son and us as well!!!
hands down great experience.
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August 2025 by Devan Solanki
The most pleasant scheduling and check in experience I’ve had at any healthcare establishment.
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August 2025 by Darrell Guillen
The wonders that kayal orthopedics has done for me. I had a left latarjet shoulder surgery and my Dr.’s who performed the surgery were Dr. Amit Sood and Dr. Maylin. My shoulder would dislocate from the slightest workouts and even just having my shoulder at a bad angle. This issue was happening for the past 10 years and I know it’s my fault. Im glad that I came here. If I could do it again I would. Thank you to Dr. Sood and Dr. Maylin. They deserve a raise for the wonders of repairing my shoulder
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August 2025 by christopher byrnes
This Kayal is the best! Best service and best doctors!! Staff were kind and welcoming!
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July 2025 by Jenny Peters
Excellent Doctors and wonderful staff. I drive over 2 hours and wouldn’t go anywhere else for my Orthopedics needs. I had my left knee total replacement and it’s amazing. Today I had Gerard for my check up and then had Raven at check out , and can’t say enough about the excellent service. Thank you Kayal orthopedics.
Very happy patient Jenny
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July 2025 by Scott Toscano
Parking spots are non-existent on a Monday at 11:30am in mid-July!
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June 2025 by Julianne Mock
So impressed with this entire experience. Rob and the staff were able to get me in asap. From the moment I walked through the door, everyone was beyond friendly. It was nice to be heard and not rushed out of the exam room. The office is spotless. They were able to show me my X-rays on the large tv screen on the wall in the office. This office runs like a well-oiled machine. I highly recommend Kayal Orthopedics.
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June 2025 by Jack Babin
Great service and professionalism. PA Dean Mellas is the best. Thank you PT Team!!
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June 2025 by Donna Prinzo
After our visit with dr kayal my mind was at ease with his knowledge and expertise. After being referred to Dr Kayal , we now trust all of his professional decisions and Guidance .
