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February 2024 by Andrew A.
Lazzoni's furniture is strikingly beautiful, crafted of the highest quality with the finest materials, and simply world-class. One of their modular sofas is the centerpiece of my living room, complimented by all who enter. The only thing to match their products are their customer service and interior designers. I had the pleasure of working with Lilly Nilufer Talay, who was tremendously helpful, always accommodating, and whose sales and after-sales services exceeded all expectations. I was also thrilled to work with Hasan Basri Bicakci, whose artistic eye is unparalleled. Lilly and Hasan are simply the best!
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January 2024 by Christina E.
We bought our bedroom furniture from Lazzoni a few years ago and we absolutely love it. It's sleek, modern and the pieces are quality. When we came to move, we wanted to ensure our pieces were cared for and we consulted Lazzoni who helped assemble and disassemble our furniture for us at a fee. Unfortunately during the process, our bed was damaged. Customer service was kind enough to first attempt to fix the bed but when it didn't work, they offered to replace it for us. This has clearly made us happy customers and we will definitely be back and shop there again!
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October 2023 by Karry C
I'm a returning customer. My first experience was great 4 years ago in the Chelsea showroom. This time around, we came to Paramus, New Jersey, and it was super warm and professional. My husband and I walked in and were immediately greeted by Bilalcan. We felt welcome. We were then offered a 3D design by the head designer, Hassan. The whole process was seamless and thorough. It's my go-to place going forward, and with this high-quality furniture and phenomenal customer service.
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September 2023 by Frank I.
We just order some furniture pieces for our home in the San Francisco Bay Area. We previously furnished our entire apartment in NYC from Lazzoni and was so happy and impressed with the service and quality of the furniture (gave them 5 stars). So we ordered again for our home in California....and they again came through with flying colors. Beautiful furniture and quality and the delivery team really was above and beyond "white glove service"!!!
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September 2023 by Jie-iu L
My husband and I visited the store multiple times before making a purchase. During our visits, Lammy, one of the designers, played a pivotal role in assisting us. Her extensive knowledge and patience were evident throughout the entire process. In addition to Lammy, Beyza, another designer, also contributed to our positive experience by making us feel welcome to explore and ask questions when Lammy was not available.Eventually, we decided to order furniture sets for our master bedroom, despite a 4-month lead time. The wait proved to be worthwhile. We easily coordinated the delivery and installation without any hitches. The installation team exhibited professionalism and ensured they left no waste behind.As for the furniture itself, the quality has met our expectations so far. Overall, I highly recommend both the furniture and the exceptional service provided by Lammy and the installation team.
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August 2023 by Anthony Mammon
We went into the showroom and were very impressed with the styles & selection. Hamza, the sales rep, was knowledgable & very helpful, and really it was his input and assistance, that made us order every thing, complete furniture for 3 bedrooms & large TV media unit for living room, a fairly good priced order. Everything was great, the manager even invited us to stay at the Lazzoni hotel in Turkey. Delivery time was rather long, but at that point we weren't in a rush, so not a deal breaker. We were so impressed with everything, that we recommended Lazzoni to numerous friends, one actually ordered from them, and our designer, who had never heard of Lazzoni, actually flew to the factory in Turkey, and made a huge order for another client in the Middle East.Then problems started. Hamza the sales rep, had left, and no one could be bothered to really assist us, so we were just passed around different reps. Delivery suddenly arrived without any notice, they just turned up, pilled lots of boxes in the hallways and left, but they didn't have an installation team available, so we had to wait for one to fly in. Eventually installation was done, but some of the parts were wrong and some had some very minor blemishes. They now had to re-order the wrong parts, which took another 4 months. Apparently they just arrived at the warehouse and are now on a truck for delivery, BUT once delivered we then have to wait AGAIN for an installation team to arrive. Through this whole process, unless I call them, no one bothers to call me, it's as though they could care less. They received FULL payment BEFORE making the original delivery and at that point they just stopped trying to achieve anything. Every time I call, I get a different variation of what's happening, and when. Order was originally made October 2022. Delivery was made February 2023. Installation was made April 2023, and apparently today July 25th Lazzoni received the parts and they are now on a truck. TO BE CONTINUED
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July 2023 by Anthony M.
We went into the showroom and were very impressed with the styles & selection. Hamza, the sales rep, was knowledgable & very helpful, and really it was his input and assistantce, that made us order every thing, complete furniture for 3 bedrooms & large TV media unit for living room, a fairly good priced order. Everything was great, the manager even invited us to stay at the Lazzoni hotel in Turkey. Delivery time was rather long, but at that point we weren't in a rush, so not a deal breaker. We were so impressed with everything, that we recommended Lazzoni to numerous friends, one actually ordered from them, and our designer, who had never heard of Lazzoni, actually flew to the factory in Turkey, and made a huge order for another client in the Middle East. Then problems started. Hamza the sales rep, had left, and no one could be bothered to really assist us, so we were just passed around different reps. Delivery suddenly arrived without any notice, they just turned up, pilled lots of boxes in the hallways and left, but they didn't have an installation team available, so we had to wait for one to fly in. Eventually installation was done, but some of the parts were wrong and some had some very minor blemishes. They now had to re-order the wrong parts, which took another 4 months. Apparently they just arrived at the warehouse and are now on a truck for delivery, BUT once delivered we then have to wait AGAIN for an installation team to arrive. through this whole process, unless I call them, no one bothers to call me, it's as though they could care less. They received FULL payment BEFORE making the original delivery and at that point they just stopped trying to achieve anything. Every time I call, I get a different variation of what's happening, and when. Order was originally made October 2022. Delivery was made February 2023. Installation was made April 2023, and apparently today July 25th Lazzoni received the parts and they are now on a truck. TO BE CONTINUED
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June 2023 by David Rockwood
Really nice place. Met a friendly designer who was informative and accommodating. Wasn't looking for a custom piece of furniture this time so didn't purchase. Would definitely return when I have such a need.
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April 2023 by Andrew Avner
Lazzoni's furniture is strikingly beautiful, crafted of the highest quality with the finest materials, and simply world-class. One of their modular sofas is the centerpiece of my living room, complimented by all who enter. The only thing to match their products are their customer service and interior designers. I had the pleasure of working with Bilal, who was tremendously helpful, always accommodating, and whose artistic eye is unparalleled.
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March 2023 by Mohammad D
My wife and I recently moved from an apartment to a house and needed to furnish many rooms. We had the pleasure of working with Beyza, Azad, and Hamza at the Lazzoni furniture store in Paramus, New Jersey. They were all incredibly helpful and patient throughout the entire design process. Once we finalized the designs and fabric choices through emails and calls with Beyza, we placed our order and eagerly awaited delivery.I was pleasantly surprised that despite the customized nature of our order, everything was delivered on time - a testament to Lazzoni's commitment to quality and customer service. When the delivery team arrived, they were professional and efficient, making the entire process a breeze, and every piece was delivered and assembled perfectly.The furniture itself is nothing short of perfect. Each piece was expertly crafted and looked even better than we had imagined. We're thrilled with the contemporary European look and feel of the pieces and have received many compliments from friends and family.Overall, we highly recommend Lazzoni furniture to anyone looking for high-quality, contemporary furniture. The entire experience - from the design process to delivery - was exceptional, and we wouldn't hesitate to work with them again in the future. Indeed, we have placed another order for some more pieces of furniture already:), and we look forward to order their closet system once we complete our master bathroom/closet renovation.
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December 2022 by Keren Flis
I recently had the pleasure of working with Hamza Ozer at Lazzoni Furniture in Paramus, NJ and I cannot say enough good things about my experience. From the moment I walked into the showroom, Hamza made me feel welcomed and went above and beyond to help me find the perfect pieces for my home.Not only was Hamza extremely knowledgeable about the furniture and able to answer all of my questions, but he also took the time to really listen to my needs and preferences, which made the process of buying furniture much easier and stress-free.In addition to his excellent customer service and expertise in furniture, Hamza also has a great eye for interior design. He was able to provide valuable suggestions and ideas for how to style and arrange my furniture to best fit my space, and the end result was exactly what I had envisioned. His knowledge of design trends and ability to help me create a cohesive look for my home was truly impressive.I am so grateful to have had the opportunity to work with Hamza and would highly recommend him to anyone in need of furniture or interior design assistance. He truly went above and beyond to make sure my experience at Lazzoni Furniture was top-notch and I am extremely satisfied with the end result. Thank you, Hamza, for all of your hard work and dedication!I highly recommend Hamza and Lazzoni Furniture to anyone in the market for new furniture. You won't be disappointed!
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December 2022 by Yufei Wang
I purchased my new sofa from Lazzoni because I like their modular design and leather choices. Lammi was the interior designer that did a visualization so I can see the sofa in my room before purchasing. It is very cool. She is very professional. There was a small defect on the sofa and they were able to identify and fix it. It was a long wait, but overall it is a good experience.
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December 2022 by Enlin Xu
We stopped by at Lazzoni by complete coincidence. But we were sold quickly by the style and level of comfort. More importantly, Lilly from the Paramus store is so helpful picking the right sofa and material per our needs. We are impressed by how much she can put her feet in our shoes and made the best choice for us. I would strongly recommend Lazzoni.
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December 2022 by Raphel Labelson
We loved the new dining room chairs we bought from Lazzoni. They are very comfortable and had a great selection of color and fabrics to choose from. Lammy, the sales representative, couldn't be more helpful in picking out color schemes and patterns. Best of all the 6 chairs arrived early.
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December 2022 by Trevorlyn Thompson
Lammy was a great help in assisting me with my order. She has excellent customer service skills. She is very professional and courteous. She made me feel very comfortable with my purchase and always made herself available whenever I called for assistance. She comes highly recommended. Kudos to Lammy