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March 2024 by Lonnie S
Great service & friendly staff.
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December 2023 by Gabrielle Cintrón
Nicole went above and beyond to help us. We discussed our issues with former glasses, and Nicole helped us find a pair and lenses that fit our needs. I couldn’t have asked for a better experience or a nicer employee to help us! I extremely recommend coming here, and if you’re helped by Nicole, know that you are in great hands!
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December 2023 by Mary Dessanti
Optometrist practice was very efficient. Optometrist was competent , helpful quick nice. Optician at store was also great. Highly recommend this store. I have been coming for several years and have always had a great experience.
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December 2023 by Elijah Farrar
Every time I need glasses I go right here. The service is fantastic and the people are so kind. Nicole, Peter, and the other members of the team are all amazing. Can’t recommend enough
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October 2023 by Lamees Lahham
Truly the best Lens Crafters and I feel I’ve been to the all (in Bergen county, Hudson, Essex county area) Nicole helped me out and I woke up today thinking about my awesome experience. And that’s the power of a smart, kind, and friendly person at work doing her thing! The teamwork at this site is spot on. Nicole doesn’t breathe down your neck either, giving you the space you need to not feel pressured but with a 40% off lens promotion It was easy to make a purchase since my glasses need replacing due to damage. Great company with Nicole being a great representative of it!
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September 2023 by Karen Rosenfeld
I found the staff at Lenscrafters professional and understanding when I chose glasses but did not end up purchasing them. I received a refund with no hassle.When I returned and did purchase glasses, they had kept both my lens prescription and other relevant information on file, thus making the purchase process even easier.The staff was professional and courteous. I would recommend them with no reservations.
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August 2023 by Kenneth D.
Ive bought all my glasses and sunglasses from this lenscrafters and they've lasted years. They have a large selection, amazing staff and the manager is always kind and helpful.
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August 2023 by Denise Beck
I have been using the LensCrafters on Route 4 East in Paramus for many years. They always have a great selection and professionals who assist with finding the perfect pair of glasses for my face. Super happy with the purchase!
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August 2023 by Clair L
My family and i was just there.We've been waiting for 30 min. Then one of employees came and took people behind us. We told her we are here before than them she said my coworker almost done she will takecare of you... another 15 mins passed we gave up and leave.Not only your time is important girls.
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August 2023 by JUAN DUQUE
Better Call ahead to confirm if your insurance is accepted. They don’t take VSP insurance.I booked my appointment then I received a call from them to get my insurance information. I was told everything was good that they will see at the time of my appointment. When I arrived the receptionist told me that my insurance would not cover. That I don’t have coverage or enough coverage on my insurance (which makes no sense). She said that it could be the premiums that I have (by the way, I pay for the highest). She asked me if I wanted to use another insurance. After couple questions here and there I found out that is not that I don’t have coverage, the issue is that they don’t take VSP. If they don’t take a type of insurance they should let the customer know right away instead of making the client waste time.
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June 2023 by Davon McClam
Terrible service. Had me waiting at the desk forever while only having one person on the floor who was already dealing with others and anyone else I saw who worked there just pretended not to see me and kept walking on by. Once someone finally came to me they actually had nerve to give me attitude as if I'd inconvenienced them. Just go somewhere else.
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May 2023 by Arleen Meyers
I needed glasses bad so I went online and made an appointment for that afternoon for an eye exam. A girl called me within minutes to confirm and get some patient info from me. I went to the appointment and the girls were very pleasant. I was seen by the doctor right away. She was friendly and answered all my questions, which put me at ease. I then went into the showroom to look for frames. There were SO many to choose from. After about an hour and a little help from an assistant I finally settled on a pair. He wrote up the quote and with the discounts, my insurance was better priced. So he went ahead and measured me up and said since the lab is closing they would be ready the next day. I went in after 2pm and they were ready. I tried them on, they fit and looked great and I left happy wearing my new glasses!!! I now have a new place to go for any kind of glasses and contacts!
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May 2023 by Emma Tann
I had a wonderful experience. The staff was friendly and personable and Dr. Rocha explained everything to me
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April 2023 by Bob Roman
I got a new pair of glasses with progressive lenses; I just picked them up today. I'm very happy with them so far. The staff at LensCrafters was terrific from the beginning. Peter was very helpful in picking out a frame and "configuring" the lenses, the deal, etc. Nicole made pickup a breeze. All-in-all, a very positive experience! Thank you!!!
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March 2023 by Ross Cohen
great experience. had eye exam, picked new glasses-everyone was professional and friendly. Peter, my salesperson was very helpful and efficient. 100% good experience.