LensCrafters at Garden State Plaza is dedicated to providing quality eyecare to ensure customers always see their best. They offer comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. They accept most vision insurance plans and all prescriptions are welcome. Customers describe a quick and high-quality experience, with great doctors and no waiting time, often completed in less than an hour. The store has a great eyewear collection and fantastic customer service. Staff members are consistently noted as being super informative, very knowledgeable, patient, helpful, polite, nice, welcoming, and skillful. They help customers find the perfect pair, explain all options for discounts and savings, and teach about the warranty program and how to properly clean glasses safely. The service makes customers feel like valued customers and leads to amazing purchases, with many expressing they are very happy with their experience and their new glasses.
Crack appeared in New lenses and were promptly redone. Barbra was very good.
August 2024
Marcia is a gem! Lena Crafter needs one of her in every store! She was super informative and helped me find the perfect pair of glasses! Also, are you cleaning your glasses the proper way? Marcia can help you with that!
July 2024
Paulette was friendly, knowledgeable and provided excellent customer service
