LensCrafters at Macy's is dedicated to providing quality eye care and a wide range of designer eyewear options. They offer comprehensive eye exams using the latest vision technology, as well as premium lens solutions tailored to customers' lifestyles, including Transitions® and blue-violet light filtering lenses. The store features a vast selection of designer brands like Prada, Burberry, Versace, and Dolce & Gabbana, as well as innovative prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio. Customers can use their vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. The customer service is praised as amazing, with knowledgeable and patient staff like Rick and Ricardo, who go above and beyond to ensure a smooth and satisfactory experience for customers.
Kimberly (SP?) was extremely personable, professional, and knowledgeable. I would highly recommend this Lenscrafters location and specifically, ask for her.
April 2026
I had the best experience here with both my parents on different occasions. They get pretty busy but it’s worth waiting for them. They are helpful, supportive and they will try to get you the best deal. Big thanks to Catherine. She was very helpful during our last visit.
January 2026
I’ve been a customer there for years- Kim the manager is knowledgeable, makes great recommendations and takes care of us!