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May 2025 by Axa Abreu
First I want to start with customer service is bad they seem in a bad mood. Second to make a line to pay is so unorganized get organized, think if customers perspective. And final online pick up HAVE a sign after making 8 minutes line then Im told is somewhere else. What a bad experience.
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May 2025 by Michelle Bonardo
Store is always well organized and stocked.
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May 2025 by Nancy
Hands down my favorite Loft store. Such a large selection and the staff are really helpful. Thank you Lola for being so patient and kind and helping me find the perfect dress!
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April 2025 by liza Bartumeut
Loft at Garden State is always a pleasure to visit! Angie has been taking care of me for a few years and she is nothing short of amazing! She is professional, courteous, patient, sweet and is always willing to go the extra mile to help me find exactly what I need. Her customer service skills are fantastic, there should be more Angela’s out there! Thank you!
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March 2025 by Tom Offer
Well stocked. Nice staff.
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February 2025 by maryam zarandi
Simona is excellent and the main reason for me to keep shopping at this location ( GSP) . The manager Gia is great as well .
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August 2024 by Nahren Issa
Love love this store and they are all helpful ?
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December 2023 by Ysa Phillips
If I could rate it at -100⭐ I would... I had the most awkward and negative experience in there. My husband and I walked in and first this guy start shouting from a distance, HI, HEY HI!! which I guess they're trying to be friendly to the customers and greet them, but if you're not at the door, let the customers enter and greet them as they pass you, allow them to walk in and if they look like they need assistance, approach them. Then, this blond older lady comes up very closely to my face and very loudly says "CAN I HELP YOU?!" Not in a can help you shop tone, I'm being polite because maybe she has some sort of hearing issue and I say no thank you, but she does it one more time and is now sort of preventing me from walking further into the store, I look around , confused, because I'm thinking maybe the store is closed and I'm not supposed to be here, but there were a couple of other ppl shopping; I realized that clearly she was trying to prevent me from walking into the store and I decided to leave. I go to Loft next door and decided to walk back in, in case I was just overwhelmed or perceiving their customer service wrong, but this guy that is now at the door starts laughing as I walk in, the same lady comes over and asks again if she can help me... I walked around the store and once again decide to leave. The guy at the door followed me out side the store, I was several stores down when I realized it... I had never felt so uncomfortable trying to shop. I would never walk into that store again.
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September 2023 by Mikaela Monroe
Good place
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March 2023 by Jill C.
Great location and the store was very organized. But they didn't have as much inventory as the other location in Paramus.
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February 2023 by Christa L (American Girl Doll)
Always the greatest staff. So helpful and I love Loft clothing
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January 2023 by karthikeya reddy vasipalli
Nice store in mall
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May 2022 by Celmira Lamadrid
Very nice outfits, colors and quality. Different styles. Fashion accessories to look elegant.Very organized store.
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April 2022 by Gemma Fisher
I love this shop, could have spent a small fortune here. Great designs
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October 2020 by Cindy Chen
terrible customer sercice
