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December 2023 by Azucena Segovia
I personally really love that place. Prices,clothes quality and variety.
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March 2023 by Simon Says
Very clean and has a toys r us section now which I personally found to be really nice.
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March 2023 by Sona K.
Macy's Paramus offers a wide selection of products and good prices, but the store can be overwhelming and disorganized at times. The customer service could also be more attentive and helpful. Overall, it's a decent shopping experience, but there is room for improvement.
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March 2023 by Catburgular oui
Very clean and has a toys r us section now which I personally found to be really nice.
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February 2023 by Kim D.
Watch your gift cards!!!! Cashier up in the backstage area. Blatantly took my gift card that had a balance on it and threw it in the garbage after the transaction. I asked her what are you doing? Give me back my card and then she said wait. what when is yours and she reached in and grabbed about 10 gift cards or with written balances on it how can they all be used? She had no idea, but when I even use this woman is stealing your gift cards! Tall, long hair wet lanyards on her neck! I hope I spoke to the right person yesterday to fix this problem but it was unbelievable make sure you get your gift cards back people!!!
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December 2022 by Sophie C.
The decoration around Christmas is incredible! It is a staple at the mall, and the sales are great!
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December 2022 by Ernie F.
The decor is what caught my attention at this Macy's, modern look, cleaned floor along with organization in each department. Most of the items I found here had a decent selection of a lot of variety plus different styles that appealed to my eyes. Take advantage of the selections they have. For the majority of our experience, I was happy to see the store pretty full-staffed, especially this time of year. It's no surprise in the area it's located, it will be busy and stressful while moving around. This 3-floor Macy's has it all, shop and enjoy it.
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December 2022 by James A.
I love this Macy's! It has everything you need period!They also have a backstage!!!!!!We have gotten all kinds if things from here over the years. Now we get whatever outfits for the kids that we don't get at Carter's lol! We actually got one of my daughters Christmas Outfits here! A beautiful dress!They have 3 floors here. Kids are upstairs! Elevators are to the far right. Escalators are in the middle.I love all the sales that Macy's runs throughout the year, so many amazing discounts! We just got 2 new earrings for my daughter here as well, 60% off!!!!!! You really cannot beat those prices.Store can get messy throughout the day, and things might not be in the exact spot that you are looking for, but the staff does an amazing job to try to keep it neat and organized after customers blow through lol!All in all. A wonderful Macy's! If you are in the mall, it is a great store to shop at for almost anything you need for your home!
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September 2022 by Dee Marie
Love this place. I always find something. You need the time to really look through their inventory as it’s not always so organized. The staff is always friendly.
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April 2022 by Russell F.
We purchased a mattress ($4k) and a couch ($2500) - Macy's products are AWFUL and their customer service is even worse (how that is even possible is beyond me). Half of the sectional had to be replaced as the entire wood frame CRACKED - the replacement piece is barley better - the frame became unattached and the zipper holding the pillows broke. their repairman (who was rude, unfriendly and seemed annoyed to be there) did a crappy fix and Macy's will not do anything more which is unacceptable - STAMD BEHIND THE PRODUCTS YOU SELL! NOW FOR THE MATTRESS, we paid about $4k for a nice mattress and after less than 1 1/2 years it is sloping on BOTH sides - which is RIDICULOUS - a new $4k mattress should not slope at all and Macys said the slope needs to be 1 1/2 inches before they can do anything, but it has a pillow top, which does not show the full slope - it is over an inch now WITHT THE PILLOW top. SO - buy underwear there or their sale clothing or some perfume/cologne - BUT DO NOT BUY FURNITURE OR METTRESS THERE! their salespeople are like used car sales people, the delivery guys are great, but their customer service is arguably the worst and the people they send to look at the damaged furniture really suck. Many places to buy furniture and mattresses - do not waste your time or money here. I am so bothered and angry i took the time to write the damn review. Macy's you should be better, unless you are just a shitty discount place who does not care about customers or customer loyalty (have had a Macy's card since i was 17.....will only used it for boxers and undershirts going forward!).
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March 2022 by Jake R.
Not this store but shopping online. Worst customer service. Never shopping at Macys again. Soooo frustrating
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September 2021 by SL C.
Went to the store to purchase a back to work wardrobe: shoes, slacks, blouses, dresses, jackets, purse, etc.. As usual, they had zero carts. I asked to speak to a manager and it took over 10 minutes to get to speak to him...cashier called him 18x before he answered her call. He said that he had only 3 carts for the whole store...really? When I explained, I was looking to buy a substantial number of products, his response was to run each item to the cashier for her to hold. So basically, he expected me to run back and forth my whole shopping experience. This is not customer service...this is customer piss off. Needless I will not shop in the store ever again!
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November 2020 by Lolita M.
Initially I came here for shoes for an event. Did not find the shoes that matched perfectly for the event, however I stopped by the Estée Lauder counter and lo and behold the most awesome of all sales reps, Angela! She is exemplary! Was not quite in the market for anything, however strolling around the perfume department triggered a memory of a scent which name escaped me... While I described the abstract bottle shape from "back in the day"... which subsequently described pretty much every bottle, Angela was patient enough to help me to identify said the throwback fragrance which ultimately wasn't a throwback at all! The bottle shape had changed and it's still in heavy demand! But I digress:She travelled down that abstract memory lane, until finally she got it, found it, and rekindled my love affair with that scent! And then we bought a bunch of makeup too!Angela, thanks for helping me look and smell so good (blissful like)! You are awesome and I'll see you soon for some holiday shopping!
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July 2020 by DEBORAH TABAKA
Absolutely love it! Always something new, great prices. Highly recommend ??
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April 2019 by Ari kaufman
G A R B A G E clothes booooo!!!
