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November 2023 by Ice Bunny
This kennel can not be trusted to properly feed your dog. Our 16 month old dog was dropped off last Thursday at 11:30am and picked up 2 days later at 3:30pm. Javier was provided with our dog’s food and given instructions to feed 2x daily (morning and night). The food consisted of exactly 4 meals (1 meal = 1 Ziploc bag of kibbles + 1 canned wet food) for feedings on Thursday PM, Friday AM and PM, and Saturday AM. When our dog came home Saturday afternoon, there was 1 Ziploc bag of kibbles and 1 canned wet food remaining in his bag, which clearly indicates that he missed a meal. We were very upset as our dog is a large breed, and at 16 months, is still growing and requires adequate nutrition. I reached out to Javier by email and he responded that I can call him but he didn’t like my tone, which I felt was very unprofessional when I simply stated the facts and asked for an explanation. When I called, he got defensive, telling me flat out that if I don’t think he fed my dog, then I shouldn’t bring him back again. Then he berated me for sending an email instead of calling, and insisted that he did feed my dog. I firmly restated the facts and asked him to explain why there was a meal remaining, but he offered no explanation nor did he admit error or apologize. It is frightening to think what could have happened if our dog had stayed longer. This kennel claims on its website to provide the best care, but we have discovered that it is untrue. Our dog will never board there again as Javier has completely lost our trust.
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September 2023 by J H
Horrible kennel. Rude and unprofessional service. After 2 days, my dog came with horrible smell (and hoping her not with bed germs). He even didn't check my dog's medical record. I will never take my dog here again.
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September 2023 by NSK
I had an urgent surgery scheduled last minute and didn’t have anyone to care for my dog. Manor Crest Kennel took him in on a last minute basis, at a reasonable affordable price, and took great care of him. I have an intact large dog that is good with people but not other dogs and struggled to find a facility that would even have the means to take him, never mind that had availability and wasn’t an absurd amount of money. I was able to leave detailed feeding and care instructions for the kennel while a friend dropped off my dog. They were able to handle feeding him his raw food diet and accommodate his need to not be allowed around other dogs. My dog came home happy and the owner only had good things to say about him which is always nice. I can’t say enough good things about them and will definitely use them again in the future. Thank you again Manor Crest Kennel for giving me peace of mind during and extremely difficult time and taking such good care of my dog! (picture is of my dog at the park after being picked up, this is not the kennel location and he was not taken off grounds by the kennel)
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September 2023 by Rebecca Sembrano
The best! At her previous boarding place, I was told that my dog, Kora, didn’t play that much. At Manor Crest, Kora seems to be much happier. Javier told me that Kora had a blast and I can definitely tell because she is slumped from her dogcation ??. Thank you Javier, we’ll be back soon!!
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June 2023 by C S.
Great place to leave the dogs super trustworthy. Also the rates get better with more days, phenomenal and helps a lot!
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September 2022 by Cindy Setoodeh
I just wanted to say how nice it was to work with Javier when boarding our dog, Bandit for 10 days this August (8/2022). Bandit is a 1 1/2 year, Australian Cattle Dog, has a very strong, aggressive personality, and can be difficult at times. Javier was very good with Bandit and treated him as if he were one of his own dogs. I would recommend Manor Crest Kennel and a big thank you to Javier for taking care of our Bandit while we were away.
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August 2022 by E. Diggs-Short
This was my very first time using a Boarder for our furbaby. I must say it was a good experience from drop off to pick and I was even given updates when I called as a worried Furmom. Thank you Manor Crest for keeping such a good eye on our furbaby. Will certainly use your service again. Sapphire ? had no complaints either lol
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May 2022 by Doug Anderson
Javier is the best! I wouldn't leave Boomer anywhere else.
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September 2021 by Crystal Leja
They take great care of my dog and I never have to worry while I am away and she is there.
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August 2021 by Sarah An
I had good experience here! The owner treat my dogs very good and I feelComfortable leave my dogs there when i amOn Vacation. Thank you again!
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March 2021 by mpower0213
I've been using Manorcrest kennel for almost 15 years. Betty and Javier and always accomodating, flexible with schedules when necessary, and have always taken great care of my dogs. The minute my dogs see the brown fence they can't wait to get inside.Reasonable prices, and a family run business. Bring your pets here with no reservations
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October 2020 by Bill Valone
Super reliable
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September 2019 by Erik A.
My dog came home with massive "pressure sores" on his legs after staying a few days here. It looked like giant tennis balls growing from his legs. They make dogs sleep on concrete.
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September 2019 by george kanawati
I can rest knowing Rocky is in good hands while we are away. I highly recommend this place to board your pet.. Javier is very accommodating
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September 2019 by Genise Mcgruder
This place is very good me and my husband went to Florida twice and left our unruly annoying loud barking dogs there prices were good and we overall like how the guy cares for our rugrats while we’re gone I highly recommend this place
