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November 2023 by ImJustBeingHonest D.
Went to get fitted for my cousins wedding, Francine was extremely helpful and gave great service. She was quick but not rushed, and also showed me how to button a suit jacket the proper way. Great service would come back again.
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November 2023 by Jacqueline C.
we are so very pleased with the salesman and the expert tailorat the route {17 S } Paramus Men's Warehouse location..a .......great salesman was professional, patient and kind to my husband (89+ years)....my husband was fitted for a tuxedo to walk our granddaughter Down the aisle on her WEDDING DAY...WE THANK THE EXPERT TAILOR AND KNOWLEDGEABLE SALESMAN FOR THEIR PROFESSIONALISM Jackie & Ernie C.
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November 2023 by Chris James
Service here is terribleI use to use this place but service is a joke now . They don't even acknowledge you., which is fine. Keep looking at your cell 0h9ne guys I'll go elsewhee
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November 2023 by Chris Perez
Excellent customer service. Great selections with experienced and professional staff, ask for Alan!I visited with my father to get new suits for a wedding. Alan started to help us out right away, being attentive to our individual styles and giving us each perfect recommendations. His genial personality made the entire experience pleasant and his knowledge of the store's options allowed me to also find Outerwear styles I loved at a great price. Highly recommend!
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November 2023 by Dean DuBois
Great selection and inventory. Excellent customer service. Marco at Men's Wearhouse got me sorted in quick order with a jacket, pants, shirt, and tie for a funeral. He was attentive and thorough.
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October 2023 by Scott B
Yoel was the best! I came to pick up a suit for a wedding and he walked me through the whole process. We made some last minute adjustments, and I was out the door with not only the suit but also some short sleeve shirts which were on sale. They have a nice thing going here, with reasonable prices and knowledgeable staff.
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October 2023 by Crystal Davis
Alan was very helpful in finding extremely well priced priced and well fitting pants for my boyfriend's new job, and was incredibly sociable and patient while he was trying them on. He took care to find pants that fit his style, comfort, and honestly usually difficult to find size. Thank you Alan!
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October 2023 by TJ King
Was told this unopened shirt was ‘unacceptably dirty’ to be accepted as a return but was invited to take it out of the packaging, dry clean it at my own expense and attempt to return it again.
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September 2023 by Elise S.
The low rating for this location makes sense. My fiancé and I went in with high hopes for him to try on some suits for our wedding. After being added to the waitlist, and waiting for about an hour, we were just shrugged off by a few employees. It had a very unwelcoming atmosphere and we felt awkward. I don't think having an appointment would have helped.
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September 2023 by Stephen Moore
Poor customer service. I walked in here 2 months ago to get a fitting for wedding party tux and was completely ignored. No one greeted me, I had to stand around and walk to the back before being acknowledged by someone. The sales associate then told me he would be with me after finishing with another customer. 15min later, a couple walks in and I became invisible. I waited for 40+ minutes without any assistance while my wife and baby waited in the car. I was there to get fitted for a wedding party and was actually in the market for a new tux, but this establishment lost my business and that of anyone else that I know. I don’t typically leave reviews but this experience was a horribly unforgettable one.If you’re in the market for a suit or tux and want a better experience, I highly recommend the men’s warehouse in Union, NJ. Far better experience. If not, head to another suit and tux store where customer service is a top priority. Never going here again
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September 2023 by Joseph Picone
I made my first visit since pre Covid recently, there were no well-dressed sales staff, no BOGO, the fitting room was dirty, it was ok, but not the same upscale atmosphere I was used to enjoying. The rep who helped me, Jimmy, did a good job, so I walked out with some clothes. Not sure I’ll go back, but honestly where would you find customer service the way it was before corporate priorities took over so many places.
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September 2023 by TJ Lacalamita
Men's Wearhouse never disappoints for service. Our salesperson was very attentive and Sheldon was extremely helpful post sale regarding alterations.
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August 2023 by Jonathan Schmarak
Great experience, and awesome prices! Alan was incredibly helpful, and was great to hang with while we pieced a suit together. Left with a great suit, and bunch of nice button down shirts that were half off! Thanks again, Alan!
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August 2023 by Gerald Mcfadden
Just spent at least 20 minutes in this location and not one single employee asked me if I needed assistance. This kind of store specifically is where someone would need help. Even when I asked one of the associates for my measurements he acted as if he didn't hear me. Trash service and people here. Call it what you want.DO NOT COME TO THIS LOCATION!
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July 2023 by Alexander R.
Came in looking for a new suit and some shirts. Staff was very helpful and polite. Got all my measurements taken and then asked for recommendations. They showed me different combinations for different occasions (weddings, works, night events) based on my size and preferred style. I was in and out within the hour.
