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December 2023 by Steven Rubinsky
We recently purchased a large sectional couch and are extremely happy. Mary Massood greeted us as soon as we walked into the store and understood the balance of being very helpful and yet giving us space. We came back several times before making the purchase and the couch was delivered as promised. The quality of the couch is exceptional!
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May 2023 by Daisy C.
I probably shouldn't write this before I receive my sofa, but the sales person Mary was really lovely and very helpful. This store has high quality furniture for the price of West Elm and CB2. However, it's made in Italy and much higher quality than the other stores. I think their marketing needs to improve, and they may be more visible on the map. Eagerly awaiting the arrival of my sofa and I will update my review if necessary. Check the store out. It's a hidden gem.
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January 2023 by Hope Roche
Stellar customer service! We purchased a recliner for my husband and our experience with all staff has been outstanding. Iris and Mindy worked tirelessly to help resolve a motor issue. Mary and Jackie in the Paramus store are graciously trying to accommodate all of our needs. Highly recommend!
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December 2022 by Lu
Mary was just awesome! Very patient and made the experience fun and enjoyable. Never pressured me to buy the sofa I purchased and assisted me in making the best decision for my new home. My wife loved her too and we look forward to our ordered chair. Thanks Mary! Keep up the great work
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November 2022 by Matt Easton
Mary Massood is who you want to ask for.I have been on luxury vacations all over the world, I drive the best cars, and wear the finest clothing and watches. That said, NOTHING brings me more joy every single day that my home and loving the furniture in it.Mary will learn exactly what your ideal scene is and help you curate a home that will bring you 100X more joy than a vacation, car or piece of clothing.Call and make an appointment with Mary Massood. You are worth it, you work too hard not to love the space you live in.
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October 2022 by Linda P.
We had a wonderful experience with our Natuzzi modular sofa. We worked with Rock who was extremely helpful and communicative. Recieved our sofa a month early as well! Highly recommend!
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October 2022 by Elaina Christakis
Jackie, Mary and team were incredibly patient in helping us redesign our living room!! We purchased a sofa, loveseat and a coffee table. The team was so helpful in creatively offering their ideas for design… they looked at our existing space and what furniture we were keeping to help layout a new concept! I love my new furniture and am so happy to had them to work with… I would have never chosen these pieces on my own! The store is beautiful and they have some amazing handmade Italian furniture… it is definitely worth a visit!!
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July 2022 by Nick S
Overall a very positive experience buying from this Natuzzi location.Pros: - friendly and professional staff- excellent design of the store and the quality of furniture- Delivered as promised, on time and with no complicationsCons: - a very long wait time, it was maybe 6 months in our case.- watch for not discussed extras in your bill: a massive delivery charge "all the way from Italy"
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July 2022 by Patricia Mazzaro
We had a very good experience shopping at Natuzzi Paramus.Sales rep Rock, was extremely helpful and a pleasure to deal with.We did wait quite a while for our living room set. Even with the worldwide vessel backlog, we received it a few weeks earlier then promised.
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June 2022 by Joseph Luger
We had a very pleasant experience shopping at Natuzzi Paramus.Sales rep Rock, was helpful and a pleasure to deal with.we did wait quite a while for are beautiful volo set, hoverer even with the worldwide vessel backlog we received it a few weeks earlier the promised.
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April 2022 by Priyanka
Hmm, where to start?Designs are classy and awesome but the prices are freaking expensive. I saw a living room chair for $3000, I found the much similar one in crate and barrel ($1000) and west elm($500)Not sure why it is expensive. I think it’s cause world class brand.I saw one dinning table and immediately fell in love with it but It was not in my range?
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March 2022 by Timothy R.
Condescending and very unfriendly.Let along the very expensive couches we bought did not last long at all, motors failed within 6 months not piece of junk and warranty is useless.
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January 2022 by asya trakht
Happy to write this review and share good vibes!COVID pandemic has been so very hard, as a customer one frequently hits the wall: long waits on the phone- nobody answers or worse- nobody cares!I was lucky to have Rock Hoffer as a sales person when I walked into Natuzzi in Paramus, NJ.Rock is a star, always available, exceptionally helpful - HE CARES!I wish there were more people like him in the service sector.Cheers to you, Rock!
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December 2021 by Priyanka Shetty
Hmm, where to start?Designs are classy and l awesome but the prices are freaking expensive. I saw a living room chair for $3000, I found the much similar one in crate and barrel ($1000) and west elm($500)Not sure why it is expensive. I think it’s cause world class brand.I saw one dinning table and immediately fell in love with it but It was out not in my range?
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September 2021 by Vicky
Recently purchased the ROCK sectional from Natuzzi Italia in Paramus, NJ. We are extremely satisfied with the quality of the couch, absolutely beautiful. A big thank you to Rock Hoffer for being an attentive and professional rep.
