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June 2024 by Marina Мammad
I came 7 minutes late and was trying to check in but their system was not working well and did not check me in on time. I knocked the door to let the lady know but she was busy with other client. As a result of their check in machine malfunction, after 10 min I was kicked off the appointment list and had to be walk in appointment which can last more than 1-2 hour wait. This is ridiculous. Just to note, I am 8 months pregnant and for this bloodwork I had to fast. I felt so awful by waiting and almost passed out in the waiting room! do not go there
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May 2024 by Pat M
The nurse was great!!
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May 2024 by Debra M Ferraiolo
I have been to the Paramus location often in the past year. Everyone is pleasant and very helpful.
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April 2024 by Eugene Berl
Went for a blood test on Dec 30. Had an appointment but had to wait half an hour in a crowded waiting room and got Covid. Back for a blood test today. Had an appointment. Waited 15 minutes in a crowded room and hadn’t gotten called and left. Too crowded and they don’t honor appointments.
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March 2024 by Jasmine Dhaliwal
I went there today for a blood draw. I was in and out of there within 10 minutes. It was the best blood test experience I’ve had. Not painful at all. I have a huge fear of blood tests and needles, however Ricely was so sweet and patient with me. She was great and I made sure to tell me what she was doing at all times. She even used a butterfly needle like I requested. I didn’t feel as scared as I usually do. I recommend this location. Thank you so much for the great visit, Ricely!
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December 2023 by Serge M
Just had my blood test in this facility for the first time. It was the least painful (painless) experience in my 10 years of getting blood tests in hospitals etc. Rubber band tightening was rubbing my skin a bit (not a big deal) . Overall it was perfect.Touch screen check-in was simple and efficient. I scheduled the appointment on my phone around 9:30 and had test at 11:30.I only wish there were bigger and clearer signs to (currently it's just board on the first floor with multiple Doctors, Offices and Quest Diagnostics closer to the end i missed at first and thought i got wrong address)
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December 2023 by Hiba Rahman
I am disheartened by the level of unprofessionalism encountered during my recent visit. Typically, I refrain from sharing negative feedback online, but the treatment I experienced has compelled me to express my concerns.As a first-time out-of-pocket patient, I was quoted $800 for three tests, a stark contrast to the $300 quoted by a Quest corporate representative in a prior conversation. Seeking transparency, I requested a cost breakdown for each test to better understand the significant discrepancy. Unfortunately, my inquiries were ignored- the technician stating, "I don't know, I just draw the blood," and suggesting without confirmation that the cost of the Quantiferon test had increased.In an attempt to manage costs, I opted to proceed with only two of the three tests, omitting the Quantiferon test. Regrettably, this decision was met with notable displeasure from the staff, despite my polite apologies for any inconvenience caused. Following the re-entry of information, I was provided with a revised total of nearly $600 for the two tests. The staff's response turned increasingly rude when I persisted in requesting individual cost breakdowns for each test, with expressions of frustration and the declaration, "I'm not inputting this again, do you want the tests or not?"Given the staff's disrespectful behavior and their failure to provide essential information, I made the decision not to proceed with the labs. I strongly advise against choosing this facility for medical needs and respectfully request Quest management to investigate the conduct of the staff on November 28th at 3 pm at this location.
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November 2023 by Mark Willoughby
My trips to this Quest office have always been a good experience. Friendly and fast.
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November 2023 by SHOT Nard
This place is unprofessional waited 3 hours when I made an appointment they’re excuse is that they’re understaffed, how can I trust a people to put a needle in my arm when they can even honor an appointment do not go here
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October 2023 by Alexis Bauer
Been waiting for over a hour came early for appointment and no one at the desk it’s a door horrible experience for a quick drug test that takes five minutes
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September 2023 by Ruth Darden
Worst place ever, never come there again. They are rude and nasty
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August 2023 by Pamela Swords
Always prompt and helpful
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July 2023 by Her Closet
Don’t come here! You’ll be waiting forever even with an appointment!!
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July 2023 by Zenaida Mulkay
Quick in and out ..Desiree was awsome
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July 2023 by Dave Ernest
Easy to find good parking and everyone is very professional.
