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January 2024 by Jaimee T
Unfortunately, I wasn't able to buy shoes tonight because my size was out of stock but still wanted to give Nicole a shoutout for her assistance. She was thorough, patient, and gave me good options to try on. Thank you!
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December 2023 by Luke Y
My wife and I randomly dropped by the store and had an awesome time. Amanda, our helper, was fantastic. She really cared about making us happy and knew her stuff—she's done five marathons! Our store experience was top-notch, and we'd totally come back for this fantastic service.
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December 2023 by Alexis Suarez
I can't recommend Road Runner Sports enough! My experience with Keith was exceptional. He went above and beyond, taking the time to understand both my needs and my dad's. His patience and expertise stood out as he guided us based on our individual plans. Despite being short-staffed, Keith and his colleagues handled the rush with grace, ensuring each customer received the attention and care they deserved. Keith's knowledge and dedication truly made our visit memorable. 100% recommend working with him if you get the chance!
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December 2023 by Lisa santora
Road runner is awesome. I would highly recommend, especially the vip program. I would recommend, however, having more sizes, colors and styles available. Sometime long wait times due to staffing and feel a little rushed to make a decision, but the staff is knowledgeable, friendly and great. ???
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November 2023 by Jennifer C.
This is hands down the best place to get running or walking sneakers. They will evaluate your feet and gate and find you the perfect shoe. It's life changing!
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October 2023 by emellyn
Beth gave me the best customer service I have had. She was very detailed with what I need to do in order to improve my foot wear, she also brought out multiple sneakers to see which one I liked on my foot as well as how they looked. She also helped me mold my insoles, I highly recommend her for customer service! Thank you so much beth, hope to see you again soon!!
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October 2023 by Meghan Fadool-Agatep
Nicole was great!She was patient and helpful. They really do have the largest variety of sneakers around.I just wish they had a bigger variety of colors but they were able to order. Other that that it was great.
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September 2023 by Victoria Gonchar
Had an awesome shopping experience this week with Nicole! She helped me find a new pair of running shoes and then fitted me for two new pairs of insoles. She was incredibly knowledgeable of products and was super friendly! I’ve been coming here for years and she is the best salesperson I’ve experienced.
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September 2023 by irene
My family and I visited the store on a whim decision, but I had an excellent experience. Our helper, Ted, was absolutely excellent in both his dedication to helping my family and making sure that we were all satisfied. He also had a lot of knowledge when it came to what shoes would individually be beneficial to our own personal lives. He made our experience at the store amazing and definitely would love to come back to this fantastic service.
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September 2023 by janet welsh
My husband and I were greeted immediately by Amanda who carefully listened to our current needs. She assessed us both and made recommendations with no pressure to make the sale. She was very knowledgeable and professional during this process and we left as very satisfied customers. I noticed a big difference in my morning walks. Thank you Road Runner Sports and especially thank you to Amanda
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September 2023 by Flor de Maria Rubinos
The Roadrunner store, located in Paramus, NJ, is an excellent place to go when in need of detail to attention for the correct fitting of sneakers. Besides the attention to detail, their staff is very helpful & knowledgeable as to what kind of shoe is right for you. I will highlight the exceptional assistance of Michelle. If you are lucky to be attended by her, you will not only be assisted but cared for with patience & compassion! She was insightful & asked specific questions in order to address my needs. In today’s harried world, it is refreshing to meet someone so professionally considerate. Please visit the store & you will see quality service in action!
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September 2023 by Nancy Sporbert
I've been purchasing sneakers online from Road Runner Sports for a few years and finally took a trip in person to use the Fit Finder to make sure I was in the best shoes for me. It was a great experience. Beth was my Fit Expert and shehelped me find the best options for sneakers and for socks. She answered all my questions and was just super clear at explaining why she made the choices for me that she did. I'm wearing my new Hokas now and am very happy. Highly recommend a trip to the store for this service!
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August 2023 by Regina Morrissey
A great experience. We were told by my daughter's orthopedist to get Hoka sneakers and that you were the best place to go and she was absolutely correct! So thorough and generous with their time spent with us to make sure my daughter was comfortable with the fit. Thank you and keep up the great work.
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August 2023 by Krisoula Horiates
We love Road Runner Sports! The fit analysis process is so informative. John is absolutely awesome!! He is so incredibly knowledgeable and has helped me and my husband find the perfect running sneakers multiple times!
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August 2023 by Megan Lavecchia
Excellent 1 on 1 assistance. I never felt like I was bothering the staff and they were so patient and thorough! They didn’t push products but kindly made recommendations. I will definitely return! Loving my new sneakers!