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February 2024 by Archer Irby
Excellent Service and value!
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February 2024 by Shauna Morales
Got an amazing Karl Lagerfeld t-shirt, I am not one to buy because of a designer or a brand but this one really caught my eye and on top of that the store was actually having an additional 25% off.
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February 2024 by Catalina piñeros ariza
Super sale
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January 2024 by Deanna R.
I was in the market for another LV bag but wanted something a little different! I found a cute bag on the website, and it was reasonably priced! I had a 10% off welcome rewards, which made the price even lower! I placed my order and received confirmation that my order was received and the price! The following day, I received another email with a higher price and another confirmation of my order! I reached out to customer service about the discrepancy with the prices because I had 2 different amounts pending on my credit card! Not only was customer service not able to satisfy my request, but I was told that I couldn't use the rewards because it was a final sale item and the rep kept saying that the discount had already been applied to another order I made that same month (which it had not) . I only had 8 days left to use the rewards before it expired! In the end, I was told that I couldn't do it, my order had shipped, and I could use it for a future order! Fast forward, I received my bag, which is absolutely beautiful and in pristine condition, but it has a "vintage" smell! Of course, I reached out to customer service again....no response....no surprise! For the amount of money that I spent, they could at the very least respond! The customer service is horrible, and that will be my last purchase! You would think that in these times, they would want to do right by their customers and have better service! You really need to do better by your customers and train the customer service reps better!
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December 2023 by Hannah Kim
An employee was rude and disrespectful that the shopping experience there was truly awfully
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November 2023 by Gitty Yablonsky
Terrible customer service. Embarrassed me in front of customers and other employees when I attempted to return boots I bought 2 weeks ago. They refused to take them back
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November 2023 by Shlomo Yablonsky
They sold me a dirty pair of shoes and now they won't take it back because its dirty. Calling me a liar.
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September 2023 by C Abrams
Bought a pair of 14k gold hoop earrings a couple years ago. I was just informed by a jeweler that they are fake. They reacted to a magnet. I was pretty surprised to find out such a reputable retailer would sell fake gold.
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August 2023 by Alejandro Villacís
Great selection of high quality products and good customer service! The store is very clean and organized.
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August 2023 by gloria martin
Saks off 5th designer clothing outlet located in the Bergen Mall worth a visit !
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July 2023 by solange najarro
I was at the store today and Daniel helped me find what I was looking for. very kind. thank you so much.
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July 2023 by Tirzah Hailey
Everything in there so nice on there. I didn't have a chance to look for what I wanted but will return in solo...
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June 2023 by G G
Really bad customer service at the cashier. I had an issue with size so I wanted to exchange it on the same day. Had to buy and re-buy the same exact item but they wouldn’t charge me the same discounted price. I don’t mind if that’s the policy my issue was that the manager and the cashier who saw me was rude and did not even offer anything to help with my purchase. They just dismissed me. It is so unprofessional.
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February 2023 by Nichole Richardson
Terrible customer wait in line forever. Cashier so so slow don't waiste your time your business is not appreciated ?
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December 2022 by Maiy Sherif
Just came here for the first time and had a terrible experience with one of the associates. She was the rudest person I have ever encountered and treated her all of customers including me with utter disrespect. She literally took a return item from me and did not credit me back the money. Went back to the manager to give him feedback and to tell him about the mistake she made, he didn’t seem to care and didn’t even bother to apologize. Will never shop here again.
