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February 2023 by Clayton D.
Rude employees out of everything nobody helped when asked dirty parking lot
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January 2023 by Corey S.
Big shoutout to the greeter thats there every Sunday. I dont recall her name but shes always pumping everyone up and saying whats on sale. At the front theyll always have the big sale of the week, everything from shampoo to batteries, seasonal stuff and more. Make sure to use the deli express ordering system either in store or on the website. Saves a bunch of time as you can do your shopping then pick up your items as your about to checkout. Certainly beats waiting in those long lines which are always 5-10 people deep. The self checkout usually is less of a wait then the regular checkouts. Pro tip to always put your bags on the checkout counter first then scan. Otherwise an employee will have to log you in every time. Stay away from the main lot as its always a clusterf*ck. Better off parking at the REI if you dont mind walking or the lot closest to route 4 which is way less congested and an easy out
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December 2022 by Jen W.
This is my go to ShopRite. It's right across the street from my gym, so I usually hit it up afterwards. I have always found the things I've needed, so no complaints there. For holidays they have great sales. The garden section out front has healthy plants and flowers. Right now they have wreaths and Christmas themed items. Hanukkah too. I've gotten my vaccination shots here. My one gripe, there's always a long line, no matter what time, for self serve and cashier check out. I know it's not the store's fault for being so popular in a high density area, but maybe there's a way to organize things better. Either way it's a fully stocked store With lots of unique items and their sales can't be beat.
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October 2022 by Peter B.
Fine layout. Very helpful staff. When I phoned ahead to check on the availability of a particular item, the employee checked and also told me where to find the item in the store. That made my visit quick and easy.
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September 2022 by Randi P.
I have been going to this location for several years and very pleased. There are 2 locations that are probably closer to me but I am so happy with this one so we stick to it. It's big and clean! I transferred all of my medications to this Pharmacy and having the liquor store inside the location is extremely convenient. The lines are never too long although it does get crowded often. We love the fresh specials in the front of the store - shout out to the Colossal shrimp & all the Sushi! Delish. We are also very happy with the addition of Boar's Head products at the deli. Our favorite part about going is Leticia who sings and greets you at the entrance with catchy funny songs focusing on different items!
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March 2022 by Dorothy W.
Used to have good Customer Service. Now, when I have a problem, they are not friendly and can't seem to help me.
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January 2022 by Stefan H.
My second favorite ShopRite in the area! Often enjoy something from the hot food bar! Good prices, great selection, and often a good discounted item to be found! I need to stop by more often!
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December 2021 by Jay T.
I was prepared to give 3 stars during my shopping, but after the checkout experience, downgraded to 2. The products are good, actually, with some interesting selections that you don't see elsewhere, lots of variety too. Even the seasonal/toys/candles etc are not bad at all. So that's a reason to go. However, I won't buy produce here...it's hit or miss and there are better places to go. So that's a negative. But overall, not bad and the dairy is fresh. So, at checkout went through with my shop rite bags which I began packing myself (mind you, not in a "pack yourself" aisle) but I needed extra bags. So the unfriendly cashier stands there. I asked for help packing the last items in their paper bags. He still stares. I actually had to say "I'm not in a pack your own aisle am I?" He proceeds to bag my items and the bag rips. He tries another bag and yep, it rips. Finally gets my items in and one of the handles rips. This is what he says: "guess you'll have to carry it one handed" to which the person behind me says to him: "are you serious?" Apparently he was. I just left shaking my head.
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November 2021 by Jonathan Afromsky
I showed up at 8 to pick up my prescription and the pharmacy does not open until 8:30. This is incredibly frustrating for someone trying to go to work. Shop Rite of Paramus remains the worst in the area.
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August 2021 by Carla L.
1) Avoid this place on a Sunday. It's way too crowded. 2) They have a good selection of items and a wide variety. They carry items that other locals markets like Whole Foods, Trader Joe's, and Stew Leonard's don't. 3) The cashiers could use much better training. Some are great. Others are absolutely horrible. 4) When you shop their sales you can get really great deals. Put their app on your phone to load digital coupons onto your shopper's card for even more savings. 5) I've gotten some excellent deals on seasonal fresh fruits and veggies. Cheapest in the area and best quality.
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July 2021 by Cruse B.
Racially/Ethnically Profiled, Harassed and Insulted by ShopRite Management; Will NEVER Shop Here Again! I blame myself for going back to this store after the previous incident involving the bogus "digital coupon" scam already documented (see prior review). While talking with an acquaintance in front of the ice cream case, and checking the dates and box seals on some items I wanted to purchase, a manager began to harass me without provocation, in what I consider to be a racial/ethnic profiling and discrimination incident. I don't know what could be more innocent than shopping for ice cream. However, this racist, hateful manager said that I needed to move away from the ice cream case because I was supposedly in "(his) way" and presumably not shopping fast enough! The manager even had the gall to ask what I was doing--which was simply shopping, or trying to shop before this degrading harassment began, talking with the other person about a special diet she was on, and minding my own business. The inference was that I was allegedly up to no good, and again, that I had no business blocking this manager's space, even though I was there first. This was during the 6pm hour, while the store was crowded with people! I was beyond humiliated and embarrassed, and the person with whom I was talking was also embarrassed and didn't know what to do, so she quickly walked away. I replied to this manager that he had no right to harass me, and that I considered his actions to constitute prohibited racial/ethnic discrimination. But ShopRite of Paramus's horrid misconduct didn't stop there. Although I should have immediately walked out of the store, I quickly brought my wagon to the checkout area, only to pick a register line where the cashier was just about to turn off her light. Although the cashier said that I could stay on her line, a female front end manager loudly scolded her for saying she would take me! I felt bad for the cashier. But again, the hateful management had already treated me abusively, and were determined to continue the misconduct. In attempting to purchase coffee, I presented a rain check from a previous sale in which the store was out of stock, but the cashier - through no fault of hers - was unable to apply it to the purchase, necessitating the calling of yet another manager. I guess you can predict what happened next. This manager proceeded to scold me for not showing the rain check slip before the first coffee package was rung up, even though no such sign or directive is posted anywhere in the store. I was beyond humiliated, and had had enough of ShopRite's vile treatment and hate. I apologized to the cashier, explained that I could no longer support this store, and left without taking any of my items. Customers do not deserve to be degraded, treated like garbage, racially/ethnically profiled, discriminated against, and harassed. I will never set foot in ShopRite of Paramus again. This store should be shut down!
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May 2021 by Anne K.
Had a good experience. Prices on certain holiday items could have been better
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December 2020 by Insights F.
Violence from managers and staff is not ok. I have been shopping at this place for over 20 years. I have been vegan for over 25 years and I have always found a large variety of vegan options in this place, especially through the last years. I love the no dairy section, it is cheaper than whole foods; However, many of us witnessed vile violence from the manager and staff towards a very well known peaceful group of activists that were there not to harass shoppers but to bring awareness of the consequences to collaborate with the animal Ag and fishing industry in which many try hard to hide the truth form consumers. They were not there to attack the store but it brings awareness. I a, disgusted to see in the videos I watched the managers attacking one of the activists who is is an elderly lady, breaking up her sign and even pushing the other young activists and threatening to grab the camera which is an assault. It is legal to made videos inside groceries and it is a public shopping p[lace not quite legal property. The manager doesn't own that store, that store is owned by corporations who let it open for the public a d slave the workers with low paid and long hours. The managers shouldn't take it personally because we vegans are on the worker's side especially with coronavirus and during such a hard time (Eating animals breed pandemics, it is a zoonotic disease, like Mad cow, swine flu, also leads to climate change and most deadly illnesses). I have been supportive of them since ever. The managers and staff should not use violence to short disruptions. This is a country that freedom of speech is important and once US Citizens try to silent each other we will lose one of our most valuable rights as American Citizens and residents. Again animal rights activists are peaceful people, a no violent group, all the staff should do is to ask them to leave in which they were going to leave briefly anyway. I have watched many videos of disruptions from other stores, and the managers do not act like that, many of them allowed them to talk and ask them to leave politely. The only bad thing about this place is that I often see fights not only at this time from watching these videos. Bergen county is a crowded area so it would be best to better train the managers to keep it calm and do never use violence towards anyone, especially peaceful activists I later learn that one of them is actually a loyal customer. Vegans usually spend way more then than meat and animal products consumers. I feel bad for the managers at the same time because retailers literally slave people and they don't even have the time to research what the animal activists were trying to address which is animal cruelty, health issues, environmental destruction, and pandemics.
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November 2020 by Vik R.
Ordered fried turkey breast for thanksgiving. I had been told to order a day before the holiday. I and my wife came as we were told and ordered to pick the order up at 11 am , the service lady had written our order in the notebook. When we came at 10 30 am we were told that our order did not exist . We took some leftover from the shelf. The food was terrible-very dry and tough and practically consisted of the bone. We had to throw all our thanksgiving turkey dinner out. Why they could not organize the service properly. We are using shoprite more than 25 years but nothing like that happened to us before. Very sad.
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May 2020 by John S.
The employees in the pharmacy and the checkout were personable, efficient, helpful, polite and fair. Not only that, the store was well-stocked with items that I needed for the pantry and fridge, but also had hand sanitizer and surgical gloves when many others simply did not during the corona crisis! I decided to go back to this store, and again, all of what I wrote above was true. I can see making this store a favorite of mine, in the future. I don't know the names of people, but those working in the pharmacy were quite helpful each time I went there. The cashiers were helpful and operator 161 was the last person to assist me.
