Swatch Garden State Plaza is a popular and well-loved watch store known for its friendly and helpful staff. Customers appreciate the excellent customer service, noting that staff members are polite, attentive, and willing to take the time to answer questions, even during busy times. Many visitors have purchased multiple watches, including vintage and special editions like MoonSwatches, highlighting the store’s wide selection and the staff’s dedication. Customers also value the store’s ability to provide quick and efficient service, such as ordering out-of-production watches over the phone and receiving them in just a few days. Despite some busy periods, the staff consistently goes above and beyond to assist customers, making the shopping experience enjoyable and memorable. The store’s connection to art and innovative designs appeals to those seeking fashionable, unique watches. Overall, Swatch Garden State Plaza is recognized for its friendly atmosphere, attentive service, and wide range of watches, earning high recommendations from satisfied shoppers.
Amy is very sweet and helped us. she was patient and quick with her work. Thank you, Amy!
September 2026
We had a great time at Swatch! Amy was a phenomenal sales associate from start to end! She helped us try on several difference models / colors, plus was very well informed on the specs of the watch. We left the store with a great watch and even better customer experience.
September 2026
Been coming to the store for many years amazing stuff Kyle was right on point with all our questions fixed some of our watches we got a bunch of batteries changed must see location the only location in New Jersey for swatch definitely will be back very happy
