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December 2023 by David Plotzker
I had a delightful experience today at the store. Brayelin and Rodrigo, two of the Smartphone Experts, helped me greatly with my smartphone's hardware. They were patient and easygoing, and provided gracious service with a smile. You are in good hands with them!!
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December 2023 by Ken Kulig
This is the T-Mobile store to go to in Bergen County. I worked with Mike and he is energetic and left no stone unturned. Make sure you book an appointment with Mike. And then the manager Dan provided solutions-based oversight when needed. That's why I go there.
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December 2023 by David P.
I had a delightful experience today at the store. Brayelin and Rodrigo, two of the Smartphone Experts, helped me greatly with my smartphone's hardware. They were patient and easygoing, and provided gracious service with a smile. You are in good hands with them!!
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November 2023 by Valerie
I recently changed to TMobile and everytime I come into this store specifically, I get everything I need done! All the experts are knowledgeable and super helpful. They give you advice on best options for mobile, add ons and home internet. Always walk away feeling better about changing to T-Mobile.
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October 2023 by david hodge
t mobile sucks, their service sucks. charged me over 1000$ for service I had for less then 2 days because coverage was absolutely horrible. I would NEVER do business with t-mobile ever again......STAY AWAY
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October 2023 by Google user
t mobile sucks, their service sucks. charged me over 1000$ for service I had for less then 2 days because coverage was absolutely horrible. I would NEVER do business with t-mobile ever again......STAY AWAY
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September 2023 by ray Ferrone
Roberto Diaz and his manager give me exceptional customer service they both went above and beyond my expectations would highly recommend this team for any phone internetservice you might need
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August 2023 by SHAKIL ROCK
I try to return after 9 days.But they are not able to return.Some one say system doesn't work
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July 2023 by KÜRŞAD D ALTAYLI,MBA
I am surprised why the people are leaving bad reviews but I got one of the best customer servise here. Rob was so helpful to me. He did everything to find the solution to my question. I highly recommend this T-Mobile place to get the best customer service
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May 2023 by nadir karo
Hi t mobile I just want to say that received the best service ever in t mobile store...I was lucky to meet a young man his name Rodrigo Flores...I just bought a new phone and I he was so professional so patient so he solved so many problems I had..he is really good with what he do and the way he explained the situation...
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February 2023 by Tara Taylor
Jonathan was a huge help to my dad and I getting a new phone and then switching lines. He made our experience quick, easy, and enjoyable. Thank you for your help!
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June 2021 by Ibrahim Yagci
I don't know who's writing these 5-star reviews but this location definitely does not deserve it. I was told of a monthly payment while in store as I purchased a number of devices, to find out in a few days that it would be 20% more than what was promised. I feel deeply offended that a deception of this kind would be done so brazenly and it makes me wonder how many people end up resigning to their fate and paying the monthly bill that is significantly above what's promised. On their website, the trade in value offered for my (mint condition) phone was $830. It turns out they applied $177. This experience brought back memories of dealing with dishonest sales people at car dealers. I will not be going back to this store and if I'm unable to resolve the problem with T-Mobile Corporate, I will make sure that everyone I know stays away from T-Mobile for employing people who see no problem deceiving customers.
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November 2020 by Yanibel Pena
Seriously never had a worse customer service than this,I went to set up my iPhone and they told me I can do it myself at home, my phone end up getting disabled.
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November 2020 by Chanise Corbin
Came into the store thinking I wanted to purchase one phone and left out purchasing two others and a tablet. I credit my purchases to my knowledgeable sales person Bryan. He was so patient, honest and knowledgeable with all of the products. I felt like I was getting the best deals available. He did not try to upsell me on anything. It was as if he was genuinely making sure I was covered. Best customer service| I am always going to look for Bryan when searching for any of my phone needs.
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August 2020 by Chef Bean
Excellent ... Thomas was phenomenal !!! ( route 4 west Paramus )
