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February 2024 by Richard Heerschap
This store had more choices than other mattress firms stores. We found the bed we liked. Rob and staff at the location went out of their way to help. The store is also well kept and clean too.
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January 2024 by Adam Horowytz
Nick , really took care of me . Excellent product knowledge. Friendly . Made sure I was getting the proper pillow for my needs ! Thank you
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January 2024 by Bilal Javed
Nick was really helpful. I called 20 mins ahead and he had them packed and ready to go for me
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January 2024 by Brittany Bur
It’s always a positive experience in this store. Everyone is so attentive, helpful, and considerate. Amazing customer service all around!
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January 2024 by Carrie
Nick Fiola in the Paramus store was very helpful. He was not pushy and didn’t make me feel pressure to make a purchase.
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January 2024 by Arielle Hochman
Great customer service.
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December 2023 by Jessica Sanchez
Nick was very pleasant, informative and very knowledgeable. He answered all our questions. We highly recommend you go see him at the Paramus location.
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December 2023 by Barry Clark
Recently purchased a replacement for 15yo tempur-pedic bed. Went with a major upgrade b/c of our prior experience. Couldn't be more pleased and Nick was the consumate professional! Terrific experience in every way!
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November 2023 by Brian Espin
I had the pleasure of working with Glenn as my sales rep, and he was absolutely fantastic! His professionalism and attention to detail made my experience a breeze. He went above and beyond to ensure everything was perfect. I highly recommend him to anyone looking for a great sales experience at this location.
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November 2023 by Rosemarie Esposito
I’m very disappointed. They give you a nice fancy folder with an overwhelming amount of paperwork in it. Read it carefully! You are only allowed one exchange or return in the 90 days so if you decide memory foam is just not for you, after exchanging the original mattress for a hybrid mattress, you are STUCK with it and they conveniently don’t tell you that in their spiel!
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November 2023 by Vivek Krishnani
Rob the sales rep at the Paramus Tempur-pedic store gave us Exceptional customer service ! He is a true professional who knows his product & cares about his clientele !
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November 2023 by Mari Fintavr
Great service with finding the right mattresses for me and my husband. Also the store was very gracious with swapping one of the mattresses when I realized my original choice was wrong. Excellent delivery as well.
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October 2023 by Joshua Nina
This location is the place to go! Everyone was super friendly. Glenn is amazing! Super friendly and knowledgeable, made the whole “finding the right mattress” and purchase experience a breeze. I’m super happy for our purchase and I’m looking forward to our next purchase! Thank you Glenn for all the information and care!
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September 2023 by rosemelly paulino
Super helpful and super friendly! I would definitely recommend this place if you’re looking for a comfortable and soothing mattress. The stores located in Paramus Nj, come and take a look you won’t be disappointed! :)
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September 2023 by Leo Marvin Panganiban
My wife and I are tired of waking up with stiff neck and our current memory pillows aren’t cutting it. We decided to check out a the Tempur-Pedic store in Paramus. The store manager, Nick, was very accommodating and friendly. He listened to our concerns and helped us choose which pillow is best for us. Overall it was a great experience and these pillows worth it!
