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August 2023 by Erica
I had to wait on a long line for an online pick-up order because “there’s only one line”. This is the only store that I’ve ever had to do that. How ridiculous! Also, it’s an outlet store with “everything” except “new” items.
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August 2023 by Stanka Trajkovska
You need to change your bag policy, and you need a better management system.
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January 2023 by Gwendolyn Tolliver
Worst place, no one asked if you need help. No one greeted you. I see why it was empty. I was the only one in the store. I left. Because of no customer service .
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November 2022 by Sandy Wang-Zameer
The cashier at the children’s place in Bergen town center is quite rude! I guess whether they do the job right or not will not affect anything or get them fired, why bother to be nice and pleasant, as they are NOT nice human beings!
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November 2022 by M R
I was standing in line for about 10 minutes because the cashier was slow as molasses. I’m watching all the other employees walking back and forth. So as the line is building up behind me I finally decide to ask one of the employees (the only male working there) if someone can assist with checking us out. He gives me a nasty look, says no and then proceeds to walk off. The lady behind me gasps because of his reaction. So I said where is your manager? This guy raised his voice at me and says he’s handling an order. So I asked him for his manager again. He rolls his eyes at me and calls out to the manager, Michelle. I proceed to tell her how unprofessional her employee is and how he treated me. She just stares at me dumbfounded. No apology for his unacceptable behavior. No offer to help. NOTHING. I asked her if someone can ring us up and she says she will do it. She had a look on her face the entire time she was checking me out. Didn’t even say thank you or have a nice day. I can’t believe the level of unprofessionalism.
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November 2022 by Esther Obregon
Employe was super rude. If your having a bad day I understand, I worked in customer service but keep your attitude to yourself when I'm being nice and there to purchase something.
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October 2022 by Esther Caraballo
Employe was super rude. If your having a bad day I understand, I worked in customer service but keep your attitude to yourself when I'm being nice and there to purchase something.
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June 2022 by Pris R
I was standing in line for about 10 minutes because the cashier was slow as molasses. I’m watching all the other employees walking back and forth. So as the line is building up behind me I finally decide to ask one of the employees (the only male working there) if someone can assist with checking us out. He gives me a nasty look, says no and then proceeds to walk off. The lady behind me gasps because of his reaction. So I said where is your manager? This guy raised his voice at me and says he’s handling an order. So I asked him for his manager again. He rolls his eyes at me and calls out to the manager, Michelle. I proceed to tell her how unprofessional her employee is and how he treated me. She just stares at me dumbfounded. No apology for his unacceptable behavior. No offer to help. NOTHING. I asked her if someone can ring us up and she says she will do it. She had a look on her face the entire time she was checking me out. Didn’t even say thank you or have a nice day. I can’t believe the level of unprofessionalism.
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September 2021 by Roxanne Lozano
I wish I could give a lower rating from this experience because I came here with my kids not too long ago to get her a unicorn graphic tee and when I went home she tried it on and a day later she developed a rash from it.
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April 2021 by coco tia
The website said the store opens at 10am. Went to the store at 11am. They were closed. Went back at 1130 still closed. Went back at 12 still closed. Made the trip to the store for nothing. My time is precious. The company should be professional and open on time. They should update their site and inform customers that they are not open on certain days. I went on Tuesday and it was closed. What stores close on a Tuesday?!! It’s not a mom/pop store. It’s a huge chain company and they are closed middle of the week?
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January 2021 by Michelle Kowalski
Went to exchange items. Website says 10am they open, try again it is 11... asked the guy if he could possibly help me... said nope. Thanks for the help buddy.
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December 2020 by Mi Y.
Precisely because of covid, all businesses should be taking extra care of their customers, when business is slow we need all the positive promotion possible... today we experienced the opposite at your store, the cashiers were rude and uninterested. We won't go back.
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December 2020 by IamCarol LifeStyle
Love this Place
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February 2020 by Victoria W.
HORRIFYING EMPLOYEES AND MANAGER!!!! The manager was the absolute worst! Absolutely horrifying!! Will never shop at this location again! Had to be so upset and basically told off a few days when i went in. Don't need that when i spend $100's at this store every month. Hire people with respect!!!
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November 2019 by nanette white
I am gonna go 50/50 on this place. 11/22/19. I'm going to stay Christian and keep my mouth shut. Clothing are ok. oh by the way I got me a couple of hangers. Why? Cuz I paid too much damn money for my clothes?
