-
August 2023 by D Kendrick
Great store! Wonderful customer service! Fun, friendly and fantastic shopping experience! Amo TOUS!
-
June 2023 by Luz M.N
I’ve been shopping at this location for many years. I love their unique and quality jewelry pieces. Since the beginning my sales rep has been Jenny. She has gotten to know me as a client and knows what to recommend based on my likes. It’s always a pleasure to shop with Jenny. I dont feel pushed instead I feel like she is really trying to help me find a jewelry piece that I would love wearing for the rest of my life and pass on to my daughter. I’ve never had to return anything but if I need any repairs is never a problem.
-
June 2023 by Paula Mesa
The two Dominican’s salespeople at the Tous Paramus store are consistently rude and nasty. They over price all the jewelry base on you looks, is not the first time that experience their negative attitude.
-
June 2023 by mahalohachloe Park
The salespeople at the Tous Paramus store are consistently rude. I always experience their negative attitude. Most of the reviews about their services are overwhelmingly negative. It's surprising that I continue to see the same unfriendly faces year after year..
-
March 2023 by Stephanie Keller
Not very nice ,not interested being charismatic with customers as a Spanish speaking customer ,they where speaking Spanish to talk about people ,they didn't know I knew spanish.we decided to leave
-
May 2022 by My Phone
Ive been here many times, unfortunately. Many times it was to get gifts for family. At one point I was helped by a salesperson name (I believe?) Jenny. She was very condescending and rude. I felt like she was judging me and didnt think i was actually going to buy it. But i did. Other times, the saleswomen here were very rude. I felt like I was in high school all over again. They were snickering at a customer. Texting instead of paying attention to customers. As others have mentioned, their return policy is messed up and unlike other stores for some reason. I bought the wrong thing for my sister in law and wanted to return it for the right thing but NOPE! Thankfully I liked the piece for myself. But it's just a forewarning.
-
May 2022 by Sophia R
Today October 2 at approximately 7:00 pm I had an unpleasant experience, I bought a Tous mask online but it was huge for my face. My receipt says that I can return my product online or in the Tous store. I never imagined that after driving 2 hours to that store and clarifying that it was not the first time I bought there, I arrive asking if they can make me a return? A crazy woman screaming that masks cannot be returned I think that if this crazy had told me in a normal way that simply for hygiene reasons or COVID, you cannot make return, I would understand but I was in shock. I had planned to buy some earrings but after this obviously I will never return. Yenny Silverio and Terry always a pleasant attention nothing bad to say about them.
-
October 2021 by Franchesca Paulino
Love TOUS and their attention with customers making sure they meet your expectations. Ask for AMELIA, she is amazing at this ?
-
May 2021 by Gabriela Espana
Love it.Great experience for my first buy ,the girls are awesome .....
-
March 2020 by ABDULAALA AHMED
Not gold but priced like gold
-
January 2020 by Google user
I like desing, quality and warranty. This store have the best friendly employees.
-
March 2019 by Silegra sanz
I like desing, quality and warranty.
-
March 2019 by Mike Rivera
Loved it all the employees are great!!!
-
January 2019 by Kate S.
Had a great experience here! Melissa was great and would definitely come back solely based on how amazing her customer service is
-
August 2018 by Steph Says
These people are so unprofessional. Even the manager. I will never buy anything is this store.
